Jobs at Plug Technologies Inc

Own cross-functional business operations projects from scoping through implementation and measurement. Diagnose operational inefficiencies with data, partner with functional leaders, design process improvements, and implement workflows, automations, and SOPs. Drive accountability without formal authority, facilitate business reviews, respond to metric alerts, and turn ambiguous operational problems into measurable solutions.

Build and maintain BI dashboards, models, reports, and executive presentations tracking auction performance, dealer operations, vehicle flow, pricing, and business KPIs. Conduct deep-dive analyses, explain metric changes, translate findings for nontechnical stakeholders, and support cross-functional business operations initiatives. Use AI tools to automate recurring analysis and reporting, including lightweight agents and pipelines.

Own Plug’s social media strategy and content across brand channels and the CEO’s personal voice. Create, shoot, direct, edit, write, and publish short- and long-form content for Instagram, TikTok, YouTube, X, and LinkedIn. Manage the content calendar, develop recurring narratives, engage with relevant online communities, and interpret social performance data. This hands-on onsite role may grow into team leadership.

Own end-to-end product design for consumer, dealer, OEM, and commercial partner experiences. Lead customer research, simplify complex B2B workflows, establish design systems and workflows, and partner closely with product and engineering through delivery. Set the organization’s craft bar, apply AI-forward design practices, use qualitative and quantitative insights, and represent customer needs in roadmap decisions.

Own product strategy and roadmap for money movement, payments, settlement, payouts, lien payoffs, and title-related fund flows. Build scalable payment infrastructure, manage bank and processor relationships, negotiate partnerships and SLAs, and oversee reconciliation, compliance, risk, and monitoring. Identify lending-adjacent opportunities and collaborate with Engineering, Finance, Risk, and Operations. Serve as the independent decision-maker for fintech product strategy in a fast-moving startup environment.

Own the architecture of Plug’s money-facing infrastructure, including ledgers, payment disbursements, settlements, reconciliation, and lien/title payoffs. Design deterministic, auditable, fault-tolerant financial systems that integrate with banks, processors, and servicers while meeting regulatory requirements. Partner with Product, Risk, Finance, and Compliance, establish technical standards, review money-related architecture, mentor engineers, and guide build-versus-buy decisions.

Own full-lifecycle recruiting across engineering, operations, and go-to-market roles. Responsibilities include sourcing, hiring manager partnership, interview design, candidate evaluation, offer negotiation, closing, candidate experience, funnel reporting, and interviewer training. The role also requires building Ashby workflows and using AI tools to automate recruiting coordination and improve efficiency while maintaining human decision-making.

Own and grow a portfolio of strategic partnerships with consumer marketplaces, dealer groups, fleets, rental companies, OEMs, and other commercial sellers. Drive partner onboarding, implementation, operating cadence, expansion, forecasting, and revenue growth. Lead cross-functional teams across Operations, Sales, Product, Engineering, and Finance without direct authority. Translate partner needs into internal priorities, resolve issues, identify risks, structure growth opportunities, and build a scalable partnership playbook.

Own end-to-end marketplace operations for used EV transactions, including vehicle listings, consumer and dealer support, gate passes, transport dispatch, logistics, and OEM coordination. Rotate across functions, troubleshoot transaction issues, cover operational workflows, identify process improvements, build Metabase dashboards, and lead cross-functional projects improving inventory turn time and cash conversion.

Lead the end-to-end OEM and commercial partner platform, design partner APIs, migrate manual workflows to scalable software, build reliable B2B SaaS for enterprise partners, and collaborate with sales, operations, and engineering to deliver partner-facing solutions.

Build and own features across the full stack: design, implement, test, deploy, and operate production applications. Integrate APIs, work with cloud infrastructure, CI/CD, observability, and feature flags. Collaborate in product and architecture discussions, participate in code review, and use agentic/AI-assisted workflows under senior mentorship.

Own full sales cycle to source, onboard, and retain U.S. car dealerships on Plug's EV auction platform. Conduct outreach, engage decision-makers, register customers, guide first transactions, track opportunities in HubSpot, support implementations, and provide post-sale support to drive repeat usage and retention.

Own and deliver customer-facing and internal full-stack products: design, implement, test, deploy, and operate features. Collaborate on product and architecture, build APIs/integrations, improve team processes, use AI-agent workflows, and maintain high engineering quality with testing, code review, observability, and infrastructure-as-code.

Open application for generalist builders at an early-stage EV marketplace. Seeking ownership-driven candidates across functions (engineering, product, operations, design, go-to-market). Applicants should be hands-on, move fast, operate in ambiguity, and show work examples. Include a short note explaining fit and a resume or links to projects.

Lead growth for a two-sided EV marketplace: own consumer seller funnel and dealer auction experience end-to-end. Design and run A/B tests, build re-engagement and programmatic merchandising, partner with marketing and ML, and drive metrics like quote requests, funnel conversion, dealer bidding and bid frequency.

Lead and build an AI-native marketing organization for a two-sided EV marketplace. Own consumer performance channels (paid search/social, affiliate, lifecycle, site conversion), dealer GTM and ABM, founder-led content, and embed AI across workflows. Hire, coach, and scale a high-performing team while partnering with Sales, Product, Engineering, Ops, and Finance to drive measurable growth.

Build and own Plug's governed data layer: dbt transformation models and MetricFlow definitions, ingestion pipelines (Fivetran, HubSpot, OEM APIs), ML feature store maintenance, data quality monitoring, and support self-service reporting. Collaborate with engineering and ML teams, participate in incident response, and raise data engineering standards.