Plenti Benefits Overview

Drive commercial lending growth across Victoria by acquiring and developing commercial asset finance broker relationships. The role manages broker partnerships, increases lending volumes and share of wallet, maintains a sales pipeline, identifies emerging asset-class opportunities, and communicates Plenti’s lending value proposition. It also contributes market insights, competitor intelligence, and broker feedback to inform product and proposition development while collaborating with Relationship Managers.

Provide first-line customer support for a fintech lender through phone, chat, and email. Resolve enquiries accurately and empathetically, troubleshoot issues, escalate complex matters, and develop strong knowledge of products and policies. Collaborate with teammates and internal teams by sharing customer feedback and insights to improve processes and experiences.

Drives growth of Plenti’s consumer lending portfolio by acquiring and developing broker accounts, strengthening aggregator partnerships, executing territory sales strategies, promoting automotive and personal loan products, and achieving revenue and volume targets. The role builds broker relationships, provides product training, represents Plenti at industry events, monitors market trends, and collaborates with sales teams to improve commercial performance.