Jobs at Plaud.ai

Train frontline customer service agents in a BPO or outsourced environment, using direct customer-service experience to build credible training. Handle or understand email, chat, and phone support queues; create training materials, SOPs, and assessments with AI tools; and develop curricula and systems from scratch. Near-native English communication is required.

Manage influencer marketing in Korea by sourcing creators, negotiating agency and creator contracts, coordinating content calendars, reviewing deliverables, repurposing content for paid social, managing official social accounts, and tracking campaign performance and ROI. The role requires Korean fluency, English proficiency, strong knowledge of Instagram, YouTube, and Naver, plus experience with influencer marketing, creator contracts, and social media content.

Develop global data privacy, AI governance, and compliance policies; advise executives on regulatory risks; embed privacy-by-design across AI and cloud products; negotiate data protection agreements; and coordinate legal responses to security incidents, breach notifications, investigations, and communications.

Own and evolve an evaluation platform for AI systems, including automated regression analysis, quality gates, data governance, security, reusable SDKs, workflow APIs, observability, and reliability tooling. Build secure, auditable access patterns with PII masking and least-privilege controls. Apply machine learning and LLM techniques to replace brittle rules, while operating distributed systems and data infrastructure at scale.

Lead content planning and operation for major Japanese social platforms (X, Instagram, YouTube, LINE) to boost brand awareness and engagement. Build and maintain a highly engaged user community, encourage organic word-of-mouth, and plan/execute online and offline user events and feature sessions.

Build and iterate automated GEO/SEO content and data pipelines using LLM APIs and automation tools; implement technical SEO (JSON-LD, Core Web Vitals, crawl/index fixes); analyze search intent with SQL/Python and dashboards; coordinate engineering and operations for GEO front-end changes; operate async across time zones; monitor and test new AI/dev tool releases.

Create high-impact marketing and brand assets across campaigns, websites, email, social media, events, and digital channels. Develop visual narratives that simplify complex AI product features, collaborate with product, marketing, and sales teams, and optimize designs using feedback and performance insights. Stay current with design trends and technologies while leveraging AI to improve creative production.

Design and build AI agent applications, optimize retrieval systems, collaborate with teams, and explore new AI intelligence forms.

Execute industrial design concepts, create 3D models, collaborate with engineers, and refine prototypes while adhering to design quality standards.

The Senior HR Specialist will ensure compliance with global employment laws, enhance talent acquisition frameworks, manage hiring efficiency, and train HR teams on compliance risks and strategies.

The Talent Acquisition Partner will oversee the full recruitment process, collaborate with executives, enhance hiring strategies, and improve candidate experience, focusing on the tech and AI sectors.

Lead the design and development of AI-native hardware, building a world-class design team and defining new product categories like AI wearables and companion devices.

The Product Marketing Manager will lead content strategy and product messaging, collaborating cross-functionally to optimize content performance using AI and analytics tools.

The Senior Mobile Engineer will design and develop core Plaud App features, optimize software-hardware connectivity, and collaborate with cross-functional teams to ensure robust integrations and high-quality code.

As an HR Business Partner, you will lead strategic HR initiatives, manage recruitment, optimize performance, ensure compliance, and culture integration for AI-driven operations.

The Mechanical Engineer will design and prototype mechanical architectures for AI wearable devices, collaborating with cross-functional teams and ensuring designs are ready for production.

Identify and onboard European TikTok creators, manage full creator BD cycle (outreach, negotiation, sampling, briefings), maintain CRM and track GMV/views/engagement/ROI, coordinate sampling and campaign execution cross-functionally, and analyze performance with weekly reporting to the TikTok lead.

The Integrated Marketing Manager will localize and execute integrated marketing campaigns for Plaud in the Benelux region, collaborating across teams and managing agencies to track performance and optimize results.

The Software Engineer will develop vertical workflows, implement scalable service architectures, ensure production-grade systems, evaluate AI performance, and collaborate cross-functionally to enhance engineering efficiency with AI tools.

Ensure reliability and performance of Plaud.ai's AI products at scale by designing and operating cloud-native systems, owning production reliability and incident response, building observability and automation, defining SLOs/SLIs, driving postmortems, and partnering with product and engineering teams to improve operational maturity.