Teams at Plaud.ai

Lead the full NetSuite implementation for a multi-entity, multi-currency business, including accounting structure, configuration, data migration, UAT, cutover, and post-launch optimization. Manage implementation partners, integrations with commerce, warehouse, payment, and banking systems, and ongoing SuiteScript development. Act as the internal finance systems expert, partnering with Finance, Operations, and Supply Chain to support scalable processes, new entities, and international expansion.

Own reliability and performance for Plaud’s AI products at scale. Design and operate highly available cloud-native systems, manage production reliability and incident response, build observability and automation, define SLOs and SLIs, lead postmortems, and partner with engineering teams to improve platform reliability and operational maturity.

Build and lead Plaud’s Growth Engineering team, owning onboarding, experimentation, funnel optimization, and activation across device, mobile, web, and desktop experiences. Hire and develop full-stack, mobile, and data-focused engineers while remaining hands-on with production code. Establish experimentation practices, improve funnel performance, partner with Product, Design, Data, and pricing teams, and report on activation, conversion, experiment velocity, and guardrail metrics.