Teams at Plaud.ai

Manage ERP-to-carrier order dispatch, monitor last-mile shipment exceptions, coordinate resolutions with carriers, warehouses, and customer service, analyze exception data and KPIs, and implement process and ERP rule optimizations to reduce delivery failures and improve logistics performance.

Lead end-to-end user research for Plaud's hardware-software products: design studies, recruit participants, run in-context and ergonomic evaluations, synthesize mixed-methods findings, benchmark methods, manage research roadmap, and deliver decision-ready insights that drive product and growth.

Develop and optimize embedded firmware for AI wearable prototypes, bring up new hardware platforms, debug and validate system functionality, collaborate with electrical/mechanical teams, implement low-power and wireless (BLE/Wi‑Fi) features, and prepare firmware for handoff to the Shenzhen engineering team.