Jobs at Planet (weareplanet.com)

Design, build, and maintain production AI workflows integrating HR, Finance, Operations, and CRM. Implement orchestration, agents, prompts, retrieval pipelines, and evaluation/monitoring to ensure reliable, auditable decision-making. Iterate on model behaviour using feedback and metrics, partner with Data Engineering on infrastructure, CI/CD, and governance, and own decision quality and outcomes.

As a Strategic Solutions Manager, you will drive revenue growth by identifying cross-sell opportunities, managing the full sales cycle, and collaborating with various internal teams while leveraging consultative skills.

Drive payments product adoption and revenue growth within assigned German-market accounts. Identify cross-sell opportunities, own full sales cycle from lead qualification to contract and go-live, build trusted customer relationships, run campaign strategies, analyze opportunity data in CRM, and collaborate with product, tech, operations and account teams to meet territory targets.

Lead end-to-end delivery of a portfolio of IT and business change projects, ensuring scope, budget, quality, and timelines. Coordinate cross-functional teams, manage risks, issues, dependencies, governance and reporting, and align projects to strategic priorities while adapting to ambiguity and changing requirements.

Drive European retailer growth by selling Planet’s payments and TAX FREE solutions. Build and maintain C-level relationships, identify and execute strategic growth opportunities, collaborate with Product/Marketing/Operations, and advise clients on market and regulatory trends to increase merchant revenue and customer satisfaction.

Define, govern, and evolve enterprise canonical data models and semantics across SaaS, operational systems and Snowflake. Lead data-model approvals, ensure alignment across source, canonical and consumption layers, support migrations, enforce data governance, security, and cross-system integrity for core domains (merchant, transaction, financial, billing).

The Sales Development Representative will identify and qualify potential customers, initiate contact, schedule appointments, and maintain CRM data. Strong communication skills and a structured work method are essential.

Manage and grow assigned key accounts to maximise retention and revenue through upsells, renewals, strategic account plans, performance tracking, cross‑functional coordination, and customer advocacy.

Lead and grow strategic technology partnerships (PMS, POS, booking engines, kiosks) within the Oracle ecosystem to drive joint GTM, pipeline, commercial agreements, onboarding, KPIs, and cross-functional delivery across Sales, Product, and Marketing.

Drive new business growth in the hospitality sector for networking solutions (IP networks, HSIA, IPTV). Manage pipeline, prospect, present solutions, negotiate contracts, close deals, retain and upsell customers, coordinate with internal teams, maintain CRM records, and represent the company at industry events.

The Business Development Manager will expand market presence, acquire new customers, and implement sales strategies within a designated territory, while maintaining strong customer relationships and collaborating with cross-functional teams.

Build and maintain scalable data pipelines and ingestion systems using Fivetran, Kafka, and Snowflake. Manage and optimize the data platform, automate ETL and ELT workflows, and support incremental loads, CDC, full refreshes, and reverse ETL. Implement data quality monitoring, governance, security, documentation, lineage, and schema evolution. Troubleshoot infrastructure issues and collaborate with analytics engineers, analysts, data scientists, and business stakeholders to deliver reliable, accessible data.

Designs, implements, and troubleshoots technical solutions using SQL and Python, Java, or JavaScript. Responsibilities include database management and performance optimization, system integrations, custom scripting, issue resolution, client workflow improvements, and technical documentation. The role collaborates with internal teams, clients, and cross-functional stakeholders to deliver tailored solutions and ensure reliable application and database performance in a hybrid work environment.

Design, automate, secure, and operate AWS and Azure cloud infrastructure supporting AI and generative AI platforms. Build Terraform-based infrastructure, manage networking, identity, containers, Kubernetes, monitoring, governance, and cost controls. Support production operations, incident response, troubleshooting, documentation, and compliance in partnership with AI, Data, Security, and Application teams.

Build and maintain scalable data pipelines and Snowflake infrastructure using Fivetran and ELT/ETL processes. Define incremental, CDC, full-refresh, and reverse ETL patterns; monitor data quality and performance; implement governance, security, documentation, lineage, and schema evolution. Collaborate with analytics engineers, analysts, data scientists, and stakeholders while troubleshooting infrastructure issues and evaluating new data tools.

Supports global electronic card-processing operations through daily transaction and cash reconciliations, exception resolution, portfolio monitoring, incident reporting, and partner reporting. Analyzes transaction behavior, card-scheme fee bulletins, and operational databases; coordinates with technical teams and clients; validates system enhancements; and develops procedures and training materials. Requires strong organization, communication, numerical and analytical skills, English and Spanish fluency, and preferably advanced Microsoft Excel proficiency.

Design, implement, and troubleshoot technical solutions using SQL and Python, Java, or JavaScript. Optimize database performance, develop scripts and applications, support system integrations, resolve complex technical issues, and document processes and configurations. Collaborate with internal teams and clients to deliver tailored solutions and improve workflows.

Manage daily chargebacks, liaise with card schemes and customers, resolve payment issues, reconcile acquirer reports, prepare management reporting, and support Payments Team operations. The role requires chargeback acquiring experience, strong knowledge of payment scheme regulations, numerical and organizational skills, accuracy, communication, prioritization, and the ability to meet tight deadlines in a hybrid global environment.

Build and deploy commercial data science models for churn prediction, cross-sell and upsell, revenue attribution, and next-best-action recommendations. Design experiments and causal analyses, productionize models on AWS, manage feature engineering and monitoring, and communicate insights to Sales, Marketing, Customer Success, Finance, and executive stakeholders. The role requires strong Python, SQL, statistics, cloud data warehouse, and production machine learning experience.

Develop, maintain, and improve backend payment platform features and integrations. Implement clients for payment providers, build hosted payment pages and APIs, write unit/integration tests, contribute to architecture, refactor internal frameworks, review code, deploy releases, and participate in second-level on-call rotation.