Jobs at Pivotal Software, Inc.

Provide technical support for VMware products by diagnosing, reproducing, troubleshooting, and resolving customer issues through phone, email, and Webex. Follow up with customers, escalate cases appropriately, document solutions in knowledge-base articles, and collaborate with technical support teams. The role requires customer service, communication, logical problem-solving, technical aptitude, familiarity with operating systems and infrastructure technologies, and availability for 24/7 shift work.

Develop product positioning, messaging, campaigns, and go-to-market content for VMware’s cloud-native applications portfolio. Create web, blog, social, presentation, video, case study, demo, and training materials. Evangelize products to customers, analysts, press, executives, and partners, while delivering sales enablement training and collaborating cross-functionally across VMware.

Lead and develop robust, scalable networking applications for VMware NSX using Java, Python, distributed systems, and open-source technologies. Design high-volume systems, contribute to cross-functional engineering projects, uphold development standards, mentor engineers, and address complex networking, virtualization, security, and customer use cases.

Supports sales teams and channel partners by designing and demonstrating VMware virtualization solutions for public-sector and enterprise customers. Responsibilities include technical presentations, solution architecture, infrastructure surveys, proposals, proof-of-concepts, product evaluations, customer relationship development, partner enablement, technical documentation, mentoring, and training content creation. The role requires strong enterprise infrastructure knowledge, presentation skills, strategic selling ability, and travel up to 50% of the time.

Supports VMware sales teams and channel partners in public-sector opportunities. Designs customized virtualization solutions, delivers technical presentations and demonstrations, leads proof-of-concepts, develops proposals, and builds executive and technical customer relationships. The role drives enterprise adoption, new business, partner opportunities, and transaction closure. It also involves authoring technical materials, documenting customer requirements, mentoring system engineers, creating training content, and traveling up to 50% internationally as needed.

Supports enterprise sales teams and channel partners with VMware End User Computing solutions. Responsibilities include technical discovery, solution architecture, proposals, demonstrations, proof-of-concepts, RFP responses, workshops, competitive displacement, customer presentations, partner enablement, reference architectures, technical training, and product feedback. The role requires expert desktop virtualization, Windows management, enterprise systems administration, Active Directory, deployment, networking, security, and pre-sales consulting expertise.

Manage and grow geographically distributed software engineering teams delivering VMware vRealize Automation. Lead product development across specification, design, implementation, performance improvement, and release delivery. Collaborate with product and release management, mentor engineers, support career development, and implement Agile, Scrum, test-driven development, continuous integration, refactoring, and coding standards. The role requires deep technical expertise in large-scale enterprise J2EE applications, integration frameworks, virtualization, and DevOps.

Leads technical marketing and enablement for VMware EUC solutions across India and APJ. Develops integrated solutions, reference architectures, best practices, presentations, videos, and evaluation guides. Acts as a VMware technology evangelist while collaborating with product management, marketing, field, alliances, partners, and customers. Captures customer and partner feedback to influence future product and solution direction.