Teams at Pioneer Human Services

Provides administrative and operational support for a human services program. Responsibilities include preparing documentation, tracking client and census data, analyzing reports, auditing records, supporting quality assurance, coordinating appointments and supplies, onboarding employees, monitoring mail, and assisting with admissions and referrals. The role also supports staff training, compliance reporting, and accurate electronic health record and billing data.

Leads and supports mission-driven projects from initiation through closure, developing plans, schedules, budgets, and governance structures. Coordinates cross-functional teams, tracks milestones and deliverables, manages risks and scope changes, communicates with stakeholders and sponsors, and ensures projects meet strategic goals, timelines, and budgets. The role also facilitates project documentation, reporting, and after-action reviews across human services, healthcare, manufacturing, and transitional services.

Administer and improve a hybrid, multi-site network spanning on-premises and cloud environments. Responsibilities include managing network devices, firewalls, servers, Active Directory, Azure, Microsoft 365, SD-WAN, wireless, VPNs, monitoring, backups, and disaster recovery. The role leads outage triage, root-cause analysis, change control, compliance documentation, physical security systems support, and senior technical escalation while mentoring junior IT staff.