As a Senior Customer Success Architect, you'll drive value and success for complex customers by leading technical engagements, providing guidance on architecture, and collaborating cross-functionally to enhance customer experience.

The Senior Director, Technical Support (Cloud) oversees the AMER cloud technical support, develops support strategies, enhances customer satisfaction, and manages the technical support team.

Develops formal learning content for customer courses and certifications at Ping Identity, focusing on technical training and supporting learners.

The Senior Manager will lead and mentor a technical support team, improve processes, manage escalations, and enhance customer service experiences.

Lead strategy and execution of global training programs, enhancing enablement initiatives aligned with business KPIs and adult learning principles. Mentor team members, evaluate program effectiveness, and leverage data for continuous improvement.

Responsible for leading a technical support team, coaching engineers, improving processes, managing escalations, and ensuring top-notch customer service.

As a Senior Customer Success Architect, you will drive strategic value and technical success for customers, leading architecture assessments and providing guidance on IAM best practices.

Lead technical engagements for enterprise accounts, providing expertise in identity solutions, architecture best practices, and customer success to maximize value from Ping Identity products.

Manage customer deployments, ensuring seamless project delivery while collaborating with cross-functional teams to exceed business outcomes.

The Senior Customer Success Architect will drive value and technical success for customers, leading engagements, guiding architecture, and enhancing customer experience through collaboration and strategic advisory.

Lead the Scaled Customer Success initiatives at Ping Identity, ensuring customer satisfaction and long-term profitability through strategic vision and team management.

The Executive Strategist will build C-suite relationships, provide strategic advisory services, and guide customers on business transformation, focusing on customer success and retention while collaborating with cross-functional teams.

Lead the development and management of professional services offerings, focusing on productization, go-to-market strategies, and cross-functional collaboration to improve customer outcomes and drive growth.

Provide product support for cloud environments, manage support cases, collaborate with platform engineering, and perform system administration duties.

The role involves providing product support, managing support cases, system administration, and coordinating issue diagnosis in customer environments, focusing on cloud technologies.

As a Senior Customer Success Architect, you will enhance customer value through strategic technical engagement, architecture assessments, and collaboration with teams to support successful product adoption and growth.

The Executive Strategist will build executive relationships, provide strategic advisory services, and guide clients on business transformation to enhance their investment in Ping Identity.

The role involves identifying and developing new sales leads, qualifying prospects, and collaborating with Sales and Marketing to create opportunities and achieve sales metrics.

This role involves tracking key performance metrics, collaborating with stakeholders on reporting, and leading product management initiatives for efficiency.

Manage and optimize global SDR operations, collaborating on strategy, analytics, and process improvements to enhance productivity and pipeline growth.