Jobs at Pinewood.AI

Lead end-to-end implementations and training of an automotive intelligence platform for dealership accounting. Configure financial workflows, create and localize training, coach best practices, drive adoption, mentor colleagues, and travel extensively to deliver on-site consultancy and hypercare.

Implement and configure the Pinewood.AI Accounts module for dealerships, lead implementations, deliver bespoke finance training, support adoption and optimisation, liaise with finance stakeholders, and provide ongoing consultancy onsite and remotely.

Implement, configure, and deliver training on the Pinewood.AI platform for dealership sales and vehicle workflows. Lead implementations from planning to Go Live, provide onsite and remote consultancy, coach users on lead/CRM/opportunity management, vehicle stock/costing/invoicing, ensure adoption, and optimise processes to improve dealership efficiency and profitability.

First point of contact for finance and accountancy application support within a Dealer Management Software. Triage and resolve user issues via Zendesk, escalate to second-line when required, keep customers updated, track KPIs, contribute to team goals, and build product knowledge through onboarding and training.

Support product strategy and delivery for accounting, taxation, and payments in a SaaS platform. Translate regulatory and customer needs into user stories, conduct research, prioritise roadmap items, collaborate with cross-functional teams, ensure compliance and measurement of product impact across the full product lifecycle.

Own strategic relationships with dealer groups and OEMs to drive satisfaction and revenue. Manage full sales funnel, resolve escalations, influence product and delivery, create multi-year account plans, and ensure on-time, on-budget delivery while tracking performance in ERP/Autotask.

Lead development of Accounting features for an automotive dealer management SaaS platform: define product vision and roadmap, write user stories and acceptance criteria, prioritise backlog, sign off releases, liaise with dealers/partners, mentor delivery managers, and communicate product value across teams to drive adoption and business outcomes.

Design, build, and maintain features and integrations across an enterprise SaaS Automotive Intelligence Platform. Work full-stack on the .NET stack, develop third-party integrations, contribute to CI/CD and engineering practices, diagnose complex technical issues, and collaborate with distributed UK and South African teams to deliver scalable, secure solutions.

Lead end-to-end implementations of the Pinewood platform for dealership customers, managing discovery, planning, go-live, training, on-site consultancy, stakeholder communication, project risks, documentation, and team performance to ensure timely, high-quality delivery and adoption.

First-line application support for the Pinewood.AI platform, handling customer queries across Finance, Accounts and Aftersales. Triage, resolve or escalate tickets via Zendesk, keep customers updated, track KPIs, and contribute to team goals while supporting Swedish or Danish-speaking Nordic customers alongside English-speaking users.

Configure and implement the Pinewood.AI platform for dealerships across Japan, train sales and accounting teams, manage implementations from planning to Go Live, provide onsite and remote consultancy, and ensure adoption, optimisation, and customer success while collaborating with stakeholders and reporting progress.