Jobs at Pinewood.AI

Serve as first point of contact for Pinewood.AI application support, handling queries across Finance, Accounts, Aftersales and dealership modules. Triage, resolve or escalate issues, log interactions in Zendesk, keep customers updated, track KPIs, and contribute to team goals while building product knowledge. Support English and Danish or Swedish-speaking customers and maintain high-quality, empathetic customer service.

Hands-on developer role building and enhancing Pinewood's enterprise SaaS Automotive Intelligence Platform. Design, code, integrate third-party systems, maintain APIs, support CI/CD and cloud deployments, debug performance and data issues, and collaborate across product, QA, and UX to deliver scalable, maintainable solutions.

Prepare month-end accounting packs, support UK management accounts and group reporting, assist forecasting and budgeting, handle billing and revenue recognition, produce financial analysis, review and coach junior staff, support bank/payment runs, and drive process improvements across Finance.

Hands-on Product Manager for an automotive SaaS platform. Define and deliver product improvements across dealership workflows, lead discovery, prioritise backlog, write user stories, work with engineering and cross-functional teams, mentor junior product/delivery staff, and use data and customer insight to measure impact and shape roadmap.

Hands-on Senior Developer responsible for designing, building, and supporting scalable enterprise SaaS features and integrations for an automotive intelligence platform. Work across the full .NET stack, database design and tuning, front-end development, APIs, and CI/CD while collaborating with Product, QA, and UX to maintain engineering standards and production support.

Lead end-to-end implementations and training of an automotive intelligence platform for dealership accounting. Configure financial workflows, create and localize training, coach best practices, drive adoption, mentor colleagues, and travel extensively to deliver on-site consultancy and hypercare.

Implement and configure the Pinewood.AI Accounts module for dealerships, lead implementations, deliver bespoke finance training, support adoption and optimisation, liaise with finance stakeholders, and provide ongoing consultancy onsite and remotely.

Implement, configure, and deliver training on the Pinewood.AI platform for dealership sales and vehicle workflows. Lead implementations from planning to Go Live, provide onsite and remote consultancy, coach users on lead/CRM/opportunity management, vehicle stock/costing/invoicing, ensure adoption, and optimise processes to improve dealership efficiency and profitability.

First point of contact for finance and accountancy application support within a Dealer Management Software. Triage and resolve user issues via Zendesk, escalate to second-line when required, keep customers updated, track KPIs, contribute to team goals, and build product knowledge through onboarding and training.

Support product strategy and delivery for accounting, taxation, and payments in a SaaS platform. Translate regulatory and customer needs into user stories, conduct research, prioritise roadmap items, collaborate with cross-functional teams, ensure compliance and measurement of product impact across the full product lifecycle.

Lead development of Accounting features for an automotive dealer management SaaS platform: define product vision and roadmap, write user stories and acceptance criteria, prioritise backlog, sign off releases, liaise with dealers/partners, mentor delivery managers, and communicate product value across teams to drive adoption and business outcomes.

Design, build, and maintain features and integrations across an enterprise SaaS Automotive Intelligence Platform. Work full-stack on the .NET stack, develop third-party integrations, contribute to CI/CD and engineering practices, diagnose complex technical issues, and collaborate with distributed UK and South African teams to deliver scalable, secure solutions.

Lead end-to-end implementations of the Pinewood platform for dealership customers, managing discovery, planning, go-live, training, on-site consultancy, stakeholder communication, project risks, documentation, and team performance to ensure timely, high-quality delivery and adoption.

First-line application support for the Pinewood.AI platform, handling customer queries across Finance, Accounts and Aftersales. Triage, resolve or escalate tickets via Zendesk, keep customers updated, track KPIs, and contribute to team goals while supporting Swedish or Danish-speaking Nordic customers alongside English-speaking users.

Configure and implement the Pinewood.AI platform for dealerships across Japan, train sales and accounting teams, manage implementations from planning to Go Live, provide onsite and remote consultancy, and ensure adoption, optimisation, and customer success while collaborating with stakeholders and reporting progress.