Search the 5 jobs at Pilotfiber

As a Network Support Engineer at Pilot, you will troubleshoot networking and connectivity issues, respond to customer support escalations, provision connectivity services, and serve as a subject matter expert for network problems. You will collaborate with various teams, perform on-site troubleshooting, create documentation, and maintain high customer service standards.

As a Staff Accountant at Pilot, you'll manage accounts receivable processes, perform data imports between billing and ERP systems, assist with month-end close, and support financial audits. You will work collaboratively with the Customer Experience team and contribute to the overall accounting operations.

The Customer Experience Specialist at Pilot oversees customer onboarding, manages multiple projects, addresses high-priority issues, and implements customer retention strategies. They serve as advocates for the customers and improve their experience through effective communication and organization.

The Data Center Technician will perform routine and occasional work at data centers and field locations, troubleshoot hardware and connectivity issues, maintain infrastructure documentation, monitor facilities, manage inventory, and support various technical teams. The role requires collaboration and customer service skills, along with technical knowledge of data center operations.

As an Account Executive at Pilot, you will conduct cold outreach, manage the sales cycle, nurture prospects, and use Salesforce and SalesLoft to report activities and optimize strategies. Your focus will be on exceeding sales targets while providing customer-focused solutions.