Jobs at Piedmont Airlines

Manage daily ground handling and customer operations, supervise supervisors and agents, schedule staff, enforce policies and safety, conduct performance reviews, handle administrative reporting, and coach staff to meet company and customer expectations.

Supervise station training for new and existing airline ground-handling employees. Assign onboarding tasks, provide airport familiarization, demonstrate equipment and vehicle use, deliver hands-on de-icing instruction, and follow up to ensure compliance. Support supply delivery and storage and assist with special events. The role works across office and airport ramp environments, including variable shifts, weekends, holidays, and challenging weather conditions.

Lead and supervise payroll operations, assign and monitor staff workloads, ensure multi-state and CBA payroll compliance, maintain accurate records and SOPs, resolve escalations, implement process improvements, and collaborate with HR and Finance to produce reports and support decision-making.

Provide on-the-job training and continuous learning for station team members, demonstrating equipment and vehicle use, delivering hands-on de-icing training, assigning tasks to new hires, ensuring training compliance, supporting station supply handling and special events, and performing physical assistance duties as needed.

The Station Training Supervisor provides on-the-job training to new employees, conducts hands-on teaching, and ensures compliance with training protocols while managing tasks and supporting station operations.

Allocates daily staffing and resources to flights and flight-related tasks, ensuring safe, efficient, on-time station operations. Uses staffing systems to identify operational needs, prepares reports, adjusts staffing to changing conditions, and coordinates with management, frontline staff, departments, and agencies. Performs administrative reporting and supports workforce performance. The role operates in an airport ramp environment across weekends, holidays, nights, and irregular shifts.

Supervise airport ramp operations, personnel, training, scheduling, compliance, and service quality. Conduct employee briefings, approve training completion, coach staff, prepare operational reports, resolve conflicts, administer discipline, and adjust staffing to maintain on-time performance. The role requires flexible availability across weekends, nights, holidays, and irregular shifts, along with physical work in varied ramp conditions and the ability to lift up to 70 pounds.