Jobs at Phantom (phantom.com)

Own end-to-end relationships with Phantom’s VIP members through in-app messaging and other channels. Responsibilities include onboarding, proactive check-ins, resolving high-stakes wallet and transaction issues, triaging escalations, coordinating exclusive experiences, communicating with product and engineering teams, and developing playbooks and service standards as the VIP program scales. The role requires deep crypto knowledge, discretion, strong written communication, security awareness, and flexible evening or weekend availability.

Design, maintain, and scale backend services and APIs connecting Phantom Cash to blockchains. Build reliable event-driven systems with REST APIs, distributed-system patterns, retries, idempotency, and data consistency. Collaborate across teams, document decisions, mentor engineers, and improve engineering standards. The role also involves blockchain integrations, operational ownership, observability, and delivering dependable financial products in a remote crypto environment.

Own and deliver frontend trading features across web, mobile, and browser extension platforms. Lead new blockchain integrations and product initiatives, collaborate with product, design and trading teams, interface with users and developers, and help grow the engineering team and culture.

The Senior Software Engineer will develop features for Phantom's web platforms, lead new product initiatives, interface with users, and contribute to team culture.

Own end-to-end payroll and benefits operations across multiple entities, ensuring compliance, data integrity, reconciliations, and audit readiness. Design controls and scalable automated processes, document workflows, and partner with Finance, People, and Legal to align compensation, benefits, and equity accounting during monthly and quarterly closes.

Lead Phantom's visual identity and storytelling across campaigns, social, partnerships, and product. Set creative strategy and brand guidelines, manage and mentor a brand and motion design team, collaborate with marketing/product/communications, drive culturally relevant creative, and use insights and performance data to refine work and scale impact.

Lead copywriting and creative development across product and brand marketing. Create and edit copy for digital channels, campaigns, and communications while maintaining brand voice and consistency. Collaborate with product, design, and engineering teams, use performance data to optimize messaging, monitor industry trends, and influence cross-functional initiatives.

Lead ownership of CI/CD and SDLC infrastructure, automating mobile release pipelines, improving end-to-end test automation, optimizing pipeline performance, and enhancing developer experience while ensuring security and compliance for a consumer fintech product.

Lead end-to-end brand design across campaigns, product launches, social, and high-visibility moments. Evolve Phantom's visual identity and design system, translate briefs into creative work, partner with Growth/Marketing/Product, present to stakeholders, and introduce scalable processes and AI tools to improve creative output.

Manage and scale Kubernetes clusters, automate infrastructure, optimize performance, maintain blockchain nodes, and improve system reliability while collaborating with product teams.

Lead the design and implementation of core authentication infrastructure at Phantom, focusing on secure authentication systems, secrets management, and API integrations.

As a Software Engineer, you'll develop trading APIs and systems, enhance user experiences, and lead initiatives for blockchain support and new products.

Owner of the asset discovery experience across tokens, perpetuals, and prediction markets. Design, build, and scale features for web, mobile, and browser extension platforms. Lead initiatives to add blockchain support and new products, interface with users and developers for feedback, and help grow and hire a high-performing Discovery team.

Lead partnerships, strategic intelligence, and M&A for Phantom. Drive BD strategy across growth, monetization, and platform expansion; own revenue targets; source and execute M&A and partnership deals end-to-end; build market intelligence and an actionable pipeline of inorganic opportunities; partner cross-functionally to integrate and scale new capabilities.