Teams at PGIM

Supports the Chairman and CEO by managing complex calendars, domestic and international travel, expenses, meetings, events, Board activities, stakeholder communications, and confidential information. Coordinates across executives and enterprise teams, anticipates issues, drives follow-through, and supports special projects. The role requires discretion, sound judgment, responsiveness, strong organization, communication skills, advanced Microsoft Office proficiency, and willingness to provide occasional support outside standard business hours in a hybrid environment.

Leads the design, development, automation, and support of secure customer identity and access management capabilities. Builds PingOne authentication, authorization, fraud detection, risk, registration, recovery, and MFA journeys; integrates web and mobile applications; develops APIs and reusable components; manages migrations; and improves observability through Splunk and Dynatrace. Partners with engineering, fraud, cyber, architecture, product, and business teams to deliver secure, scalable CIAM solutions and guide technical decisions through production deployment.

Handle inbound calls and emails from financial professionals, answer questions about annuity products, provide illustrations and literature, solve advisor needs, and support internal wholesalers. Use consultative selling and product education to engage existing and prospective clients. The role includes training, coaching, and development toward an Internal Wholesaler position.