PGIM Benefits Overview

Leads communications intelligence strategy by integrating reputation, sentiment, competitive, stakeholder, business, and performance signals. Develops foresight, early-warning systems, dashboards, executive briefings, and insight products that support issue readiness and communications decisions. Partners across Communications, Brand, Investor Relations, People & Experience, Corporate Affairs, and business teams, while guiding analytics quality and translating complex data into strategic counsel for senior leaders.

Manages communications analytics, recurring reporting, dashboards, data integration, and reporting automation. Converts media, social, sentiment, employee, and channel-performance data into actionable recommendations for Communications teams. Ensures data quality, identifies emerging risks and trends, supports issue escalation, and improves adoption of measurement and listening tools.

Leads Communications' AI transformation by building adoption roadmaps, scaling AI and automation use cases, establishing governance, developing training and playbooks, partnering with technology, security, legal and vendors, and measuring productivity and adoption outcomes. The role translates emerging AI capabilities into practical, trusted and repeatable communications workflows while managing change, requirements, pilots, continuous improvement and responsible AI practices.