Jobs at PG Forsta

Serve as a client-facing support specialist implementing, configuring, testing, and maintaining Press Ganey survey and reporting platforms. Capture client requirements, translate workflows into system configurations, provide first-level triage, troubleshoot issues, escalate appropriately, and manage timelines to meet implementation and service level targets. Provide best-practice workflow recommendations and ongoing client support throughout the engagement lifecycle.

Develop, test, and maintain software features for the Hyperlift Stars Platform using AI tools, collaborating with teams on implementation and support while ensuring quality through testing and documentation.

Lead the design, development, and delivery of complex features for the Hyperlift Stars Platform. Responsibilities include setting technical direction, architectural guidance, and improving the efficiency and reliability of data-intensive software systems.

Lead implementation and sustainment of Press Ganey's Clinical Operating System (cOS). Assess workflows, coach leaders and frontline teams on daily management, embed technology into care routines, partner with product/engineering/analytics, reduce manual work through better design and automation, and build scalable playbooks and delivery models.

Lead field-based implementation and sustainment of Press Ganey's Clinical Operating System (cOS). Coach leaders and frontline teams in daily management, standard work, escalation, and technology-enabled workflows. Drive adoption of dashboards, rounding and escalation tools, partner with product/engineering, and help scale the cOS service line across health systems.

The Senior Consultant will utilize data and analytics to improve nursing practices, manage client relationships, train teams, and drive performance improvements in the healthcare sector.

Support consulting organization by analyzing project financials, forecasting revenue, auditing project performance, developing dashboards and KPIs, automating reporting, and providing actionable recommendations to leadership to improve forecasting accuracy and operational efficiency.

Design, implement, and maintain full-stack web and mobile-responsive features using .NET Core and modern frontend frameworks. Participate in planning, code reviews, testing, deployments, and occasional off-hours support. Mentor developers, coordinate with IT and business teams, author documentation, and troubleshoot production issues. Lead SDLC for small-to-medium projects and promote best practices for quality, testing, and agile development.

Client-facing role that configures organizational mapping for engagement surveys. Analyze HR data, build hierarchies in the survey platform, advise clients on mapping design, manage deadlines, facilitate approvals, and support service recovery while collaborating with internal teams.

Client-facing role managing HRIS data feeds and integrations for employee experience surveys. Lead onboarding, testing, and maintenance of data files; define and document data rules and configurations; ensure data quality and timely delivery; coordinate with upstream and downstream teams, escalate risks, and maintain SOP-compliant records.

The Senior Software Engineer will design and implement front-end application enhancements, mentor developers, and ensure quality coding practices in a hybrid work environment.

Designs and implements front-end and full-stack enhancements for Clinical Solutions. Participates in planning, code reviews, testing, and deployments. Troubleshoots issues, authors documentation, mentors developers, coordinates with IT/business teams, and supports release and issue-resolution processes within an agile environment.

Senior methodological leader responsible for survey science, benchmarking governance, validation, and analytics for patient experience products. Partners across product, engineering, and client teams to design surveys, establish standards, perform statistical analyses, guide methodological decisions, validate innovations, and translate findings into actionable insights for healthcare improvement.

Own the post-sales client onboarding and implementation process, acting as primary client contact. Coordinate cross-functional teams, manage timelines, configure product solutions, identify and escalate risks, and ensure successful go-live and handoff to delivery while driving high client satisfaction and training connections.

The Staff Data Engineer will design and maintain data infrastructure using Azure and Databricks, optimize data workflows, ensure data quality, and collaborate with teams for data-driven decisions.

Design, develop, and evaluate conversational AI agents and generative AI products. Collaborate with AI scientists, ML engineers, and Responsible AI/Model Validation teams to ensure state-of-the-art, ethical solutions and support deployment and integration of conversational systems.

The Technical Consultant will design solutions, lead development, provide post-implementation support, and facilitate client communication regarding technical requirements.