Teams at PG Forsta

Serve as a client-facing support specialist implementing, configuring, testing, and maintaining Press Ganey survey and reporting platforms. Capture client requirements, translate workflows into system configurations, provide first-level triage, troubleshoot issues, escalate appropriately, and manage timelines to meet implementation and service level targets. Provide best-practice workflow recommendations and ongoing client support throughout the engagement lifecycle.

Develop, test, and maintain software features for the Hyperlift Stars Platform using AI tools, collaborating with teams on implementation and support while ensuring quality through testing and documentation.

Lead the design, development, and delivery of complex features for the Hyperlift Stars Platform. Responsibilities include setting technical direction, architectural guidance, and improving the efficiency and reliability of data-intensive software systems.