Teams at Petersen Automotive Museum

Manages the museum’s main reception and telephone communications, welcomes visitors, responds to inquiries, handles mail and deliveries, maintains office organization, orders supplies, processes executive credit card reports, coordinates hospitality needs, and provides administrative support across departments.

Supports sales, coordination, and execution of group tours, private events, and museum programs. Responsibilities include managing inquiries and leads, maintaining CRM records, preparing sales reports, coordinating vendors and internal teams, processing payments, organizing event files, recording meeting minutes, coordinating group visits, and conducting venue tours. The role requires strong administrative, communication, customer service, and organizational skills, with evening and weekend availability.

Lead paid advertising, email marketing, audience acquisition, promotional campaigns, and performance analytics to increase museum attendance, memberships, ticket sales, educational program participation, retail sales, and fundraising. Manage media budgets, customer lifecycle campaigns, cross-functional promotional calendars, campaign optimization, executive reporting, and data-driven recommendations across digital and traditional channels.