Jobs at PENN Entertainment, Inc

Supports casino marketing promotions and events by assisting with setup, guest service, promotional counters, cash and coupon handling, loyalty-program education, paperwork, and clerical tasks. Provides accurate information about casino, hotel, and food and beverage offerings while maintaining regulatory compliance and superior customer service. Requires evening, weekend, and holiday availability, physical activity, and completion of applicable gaming and beverage-service certifications.

Supports casino promotions and events by assisting with setup, guest service, marketing counters, cash and coupon handling, loyalty-program education, paperwork, and clerical tasks. Provides accurate information about casino, hotel, and dining offerings while coordinating with other departments and following regulatory requirements. Requires evening, weekend, and holiday availability, customer-service skills, Microsoft Office proficiency, and applicable gaming and beverage-service certifications.

Maintains horse stalls and barn areas by cleaning, replacing straw, repairing stalls, watering shed rows, managing supplies, coordinating straw deliveries, and preparing stalls for racing and incoming horses. Works Wednesday through Saturday from 7 a.m. to 11 a.m. Requires physical lifting, a valid driver’s license, West Virginia Racing Commission licensing eligibility, and OSHA machinery certification.

Counts and balances casino cash, markers, inventory, and drop boxes while following gaming regulations and internal procedures. Responsibilities include removing and opening slot-machine drop boxes, separating and bundling currency, completing paperwork and audits, resetting equipment, maintaining sensitive keys, and reconciling count-room contents. The role requires English communication skills, calculator and computer use, effective teamwork, and strict compliance with Michigan gaming regulations.

Supports restaurant servers by clearing, cleaning, stocking, and setting dining tables and service stations. Transports and cleans bus tubs and carts, removes table settings between courses, provides utensils and condiments, assists restaurant personnel with guest service, and maintains sanitary, safe work areas and equipment.

Protects the casino, guests, employees, and company assets by patrolling facilities, monitoring security posts, escorting money and gaming materials, responding to disturbances, identifying hazards, and supporting safety regulations. Provides courteous guest service while completing gaming-related inspections, reconciliations, transports, and other mandated security duties in a crowded, fast-paced casino environment.

Provides administrative and analytical support to the Planning and Analysis department. Responsibilities include maintaining financial and operational data, preparing reports, supporting budgeting and forecasting, tracking submissions, analyzing variances, maintaining KPI dashboards, reconciling discrepancies, coordinating information requests, and assisting with audits, system implementations, and process improvements.

Greets casino guests, supports player identification and loyalty activities, coordinates hospitality arrangements, promotes casino programs, and encourages visitation. Resolves guest concerns, manages player communications and invitation lists, records interactions in Salesforce, protects confidential player information, collaborates with service departments, and ensures compliance with company and regulatory requirements.

Provides casino security and guest assistance, responds to medical requests and alarms, checks identification, reports hazards and incidents, performs financial transfers, operates company vehicles, and assists patrons and employees. The role requires active movement, emergency response, clear reporting, weekend availability, a valid driver's license, and the ability to obtain and maintain a gaming license.

Leads casino security operations, including supervising and training security staff, monitoring entrances and surveillance systems, responding to emergencies, protecting guests and property, investigating incidents, writing reports, conducting evacuations and drills, and delivering CPR, first-aid, firefighting, and security training.

Supports property-level HR operations, including recruitment coordination, employee investigations, performance management, policy guidance, training, engagement, retention, labor relations, compliance, and HR data analysis. Advises leaders, conducts exit interviews, assists with unemployment claims, and helps resolve employee concerns while maintaining confidentiality and promoting positive workplace relationships.

Supports recruitment and applicant processing, maintains the Applicant Tracking System, manages hiring and transfer paperwork, coordinates assessments and licensing processes, researches rehire data, assists recruiters, advises leaders on procedures, maintains Career Center supplies, and monitors legal compliance with employment and gaming regulations.

Supervise daily operations and staff within an assigned table games area. Maintain gaming equipment accountability, inspect and log cards and dice, uphold game integrity, support guest experiences, advise management on staffing and revenue opportunities, engage team members, and ensure regulatory compliance. The role requires strong communication, customer service, reporting, mathematical, confidentiality, and Microsoft Office skills, with flexibility for nights, weekends, and holidays.

Sets up and breaks down banquet and meeting rooms, replenishes glassware and water, vacuums and cleans event spaces, washes and stores cookware, removes refuse, and sanitizes cooking equipment. Maintains cleanliness, follows schedules and company policies, supports event operations, and works collaboratively on a flexible schedule including nights, weekends, and holidays.

Maintains cleanliness, sanitation, safety, and organization throughout kitchen workstations. Duties include washing dishes, pots, floors, and walls; managing cleaning supplies and inventory; ensuring proper use of protective equipment; placing wet-floor signs; checking equipment functionality; and reporting concerns to supervisors. The role involves continuous physical activity, including standing, crouching, kneeling, stooping, reaching, and working in confined spaces.

Supervises staff and manages daily Table Games operations for an assigned shift. Oversees game protection, cash and chip transactions, equipment accountability, table inventories, customer service, regulatory compliance, scheduling, performance goals, and team engagement. Handles guest concerns, supports budgeting, trains and evaluates employees, recommends staffing actions, and ensures adherence to internal controls and company procedures.

Maintains and cleans hotel public areas, offices, halls, and guest-facing spaces; transports linen, responds to internal and external guest requests, identifies safety hazards, and operates cleaning equipment. The role requires courteous communication, physical strength, dependability, basic math and reading skills, and the ability to work independently in varied environmental conditions.

Performs hotel housekeeping and public-area cleaning, including vacuuming, shampooing carpets, polishing floors, cleaning fixtures and windows, maintaining linen rooms, moving furniture, stocking supplies, assisting room attendants, setting up guest rooms, and delivering amenities. Provides exceptional guest service while operating cleaning equipment and handling chemicals. Requires physical mobility, teamwork, urgency, and the ability to lift up to 25 pounds.

Provides live race commentary and announcements for the public and simulcast audiences, including horse and rider details, odds, race updates, infractions, and disqualifications. Delivers pre- and post-race commentary and interviews, coordinates simulcast content with audiovisual staff, and supports racing-related media and promotional events. Requires a New Mexico Racing Commission license, strong communication skills, Microsoft Office proficiency, and flexible availability.

Supervises casino staff and manages designated shifts across table games and slot operations. Oversees gaming integrity, cash and chip transactions, equipment accountability, table inventories, customer service, regulatory compliance, scheduling, budgets, and performance objectives. Resolves guest and employee concerns, supports revenue growth and expense management, and ensures operational standards are followed. Requires availability for nights, weekends, and holidays.