Jobs at PENN Entertainment, Inc

Manages purchasing staff, procurement, vendor negotiations, deliveries, budgets, regulatory compliance, and supply operations for casino properties. Develops sourcing strategies, negotiates pricing and service terms, audits purchase orders, identifies cost savings, supports diversity spend initiatives, and ensures departmental performance and customer service goals. Leads scheduling, team development, issue resolution, and compliance reporting while maintaining confidentiality.

Leads casino currency and chip counting operations, supervises Drop/Count Team members when needed, supports the Count Team Supervisor, manages keys, and ensures compliance with gaming regulations and company procedures.

Leads accounting operations across accounts payable, general ledger, payroll, receiving, financial reporting, revenue audits, budgeting, tax compliance, cost controls, and regulatory reporting. Supervises accounting staff, manages financial systems, supports strategic planning, ensures GAAP compliance, and advises management on financial performance, forecasts, taxes, and operational adjustments. Oversees hiring, scheduling, training, performance management, and customer service standards.

Supervises table games staff and manages daily operations for an assigned casino pit or shift. Ensures game protection, regulatory compliance, customer service, cash and chip accountability, equipment control, table limits, scheduling, and performance objectives. Handles guest and employee concerns, supports budgeting, maintains operational integrity, and provides coaching, evaluations, staffing recommendations, and workflow management. May perform casino operations assistant shift manager or boxperson duties.

Supervises the Compliance department and manages gaming, responsible gaming, SARC/Title 31, and regulatory compliance programs. Prepares reports, incident responses, license renewals, records, and submissions for the Missouri Gaming Commission. Provides compliance training, monitors operational changes, supports budgeting and scheduling, ensures adherence to gaming regulations, and promotes customer service and confidentiality.

Directs regional procurement, strategic sourcing, purchasing, warehouse operations, supplier relationships, contracting, and compliance across multiple properties. Leads sourcing plans, contract execution, spend analysis, savings initiatives, P2P system adoption, audits, budgeting, and supplier performance management. Develops geographically dispersed teams and partners with corporate, legal, finance, and property leaders to improve total cost of ownership, contract compliance, process standardization, and goods availability.

Supports casino marketing programs by coordinating promotions, advertising, public relations, events, and promotional calendars. Maintains player tracking information, communicates with customers and internal teams, supports press releases and media correspondence, coordinates VIP events, monitors online reviews, and assists with promotional analysis. The role also handles customer concerns, regulatory compliance, CRM accuracy, and development of creative promotional ideas.

Provides on-site IT support for hardware, software, networks, user accounts, phone systems, kiosks, and audio-video equipment. Installs, repairs, and maintains technology; resolves and documents service tickets; performs root cause analysis; creates procedures and user guides; manages access and inventory; supports vendors and remote access; and ensures regulatory compliance. The role requires strong Microsoft, Windows, Active Directory, networking, troubleshooting, communication, and customer service skills.

Supervise revenue auditors, train and evaluate team members, review audit reports, reconcile errors, process income journals, and coordinate weekly, monthly, and annual financial closings. The role also manages attendance tracking, performance development, confidential information, and communication with Finance Management while ensuring compliance with casino policies and accounting procedures.

Provides customer-facing marketing and casino operations support. Communicates with customers and employees, reviews player-tracking screens and reports, uses computer and telephone systems, and applies knowledge of credit operations, regulations, cashier cage functions, collections, and revenue audit. The role also requires Excel proficiency and familiarity with Coupa or similar procurement systems.

Performs horse-racing operations including race-card preparation, race observation, finish determination, paddock oversight, horse identification, jockey weighing, claims processing, workout timing, and safety monitoring. Uses computer, photo-finish, GPS, and clocking systems while coordinating with racing officials, jockeys, trainers, and track personnel. Requires high school education, basic horsemanship and racing knowledge preferred, Microsoft Office proficiency, communication skills, a valid driver’s license, and physical ability to work in varied conditions.

Qualifies and closes convention business leads, develops hotel sales opportunities, meets revenue goals through prospecting and client engagement, manages account relationships, positions offerings against competitors, coordinates business turnover, and forecasts the sales pipeline. The role requires strong communication, negotiation, organizational, customer service, and relationship-building skills in a fast-paced, guest-facing hotel and entertainment environment.

Plans and executes promotions, giveaways, drawings, VIP events, and related marketing activities. Provides face-to-face customer service, creates and distributes marketing materials, coordinates promotional planning, collects event feedback, and maintains promotional documentation. Builds relationships with departments and vendors, learns marketing platforms and databases, and supports events requiring extended standing and flexible availability, including nights, weekends, and holidays.

Manages corporate and property leadership recruiting, including requisitions, resume review, candidate sourcing, screening, interviews, offers, and onboarding compliance. Partners with hiring managers and Talent Acquisition stakeholders to develop sourcing strategies, build diverse pipelines, meet recruiting KPIs, and maintain iCIMS. Provides guidance on employment practices, ensures confidentiality, and supports hiring managers throughout the selection process.

Administers HR operations including employee records, HRIS updates, onboarding, recruiting support, licensing, benefits enrollment, I-9 compliance, training, employee communications, and engagement activities. Coordinates job fairs, new-hire orientation, training programs, invoices, audits, and HR projects while maintaining confidentiality, regulatory compliance, and strong service to employees and candidates.

Provides end-user IT support for hardware, software, operating systems, networks, phones, audio-video systems, kiosks, and other electronic devices. Installs, repairs, maintains, images, and inventories equipment; administers user accounts and access; resolves service tickets; performs root-cause analysis; creates procedures and guides; supports vendors; and recommends technology improvements while meeting SLAs and compliance requirements.

Supports casino marketing promotions and events by assisting with setup, guest service, promotional counters, cash and coupon handling, loyalty-program education, paperwork, and clerical tasks. Provides accurate information about casino, hotel, and food and beverage offerings while maintaining regulatory compliance and superior customer service. Requires evening, weekend, and holiday availability, physical activity, and completion of applicable gaming and beverage-service certifications.

Supports casino promotions and events by assisting with setup, guest service, marketing counters, cash and coupon handling, loyalty-program education, paperwork, and clerical tasks. Provides accurate information about casino, hotel, and dining offerings while coordinating with other departments and following regulatory requirements. Requires evening, weekend, and holiday availability, customer-service skills, Microsoft Office proficiency, and applicable gaming and beverage-service certifications.

Provides administrative and analytical support to the Planning and Analysis department. Responsibilities include maintaining financial and operational data, preparing reports, supporting budgeting and forecasting, tracking submissions, analyzing variances, maintaining KPI dashboards, reconciling discrepancies, coordinating information requests, and assisting with audits, system implementations, and process improvements.

Supports property-level HR operations, including recruitment coordination, employee investigations, performance management, policy guidance, training, engagement, retention, labor relations, compliance, and HR data analysis. Advises leaders, conducts exit interviews, assists with unemployment claims, and helps resolve employee concerns while maintaining confidentiality and promoting positive workplace relationships.