Teams at PENN Entertainment, Inc

Plans and executes casino promotions, giveaways, drawings, VIP events, and promotional planning. Provides face-to-face customer service, distributes marketing materials, gathers promotion feedback, coordinates with departments and vendors, and documents promotional details. Requires strong communication, interpersonal, and client-facing skills, Microsoft Office knowledge, schedule flexibility, and the ability to stand for extended periods.

Directs casino Table Games, Slots, and Poker operations, including staffing, budgets, compliance, customer service, revenue growth, cost control, game protection, and team engagement. Oversees department leaders, schedules, performance, employee development, regulatory adherence, cash control, and operational strategy. Requires extensive casino operations leadership, strong communication, conflict resolution, budgeting, and Microsoft Office skills, along with gaming and alcohol-related licenses.

Administers and maintains internal applications, including configuration, access control, data validation, reporting, documentation, and user training. Supports application development and maintenance, gathers requirements, recommends system improvements, and troubleshoots complex issues. Requires SQL and database reporting experience, strong analytical and communication skills, customer service ability, and a bachelor's degree or equivalent experience.