Jobs at Penda Health

Welcomes and assists patients at the medical centre front desk, manages inquiries, appointments, wait times, registration, consent, billing, payments, insurance verification, records, and reporting. The role coordinates with clinical teams to support smooth patient flow, handles complaints and calls, maintains accurate documentation and petty cash, and promotes a professional, organized patient experience.

Provide high-quality clinical care including assessment, triage, MCH/FP services, IV/IM medication administration, emergency management, IPC implementation, real-time EHR documentation, MoH reporting, patient education, and continuous professional development to improve clinical operations and patient experience.

Provide high-quality diagnostic laboratory services: collect and process specimens, operate and maintain lab equipment, perform quality control, record results in EMR, manage stock and supplies, prepare reports, and collaborate with clinical teams to ensure accurate, timely patient results.

Provide patient-centered care for neonates, infants, children and adolescents including assessments, diagnosis, treatment, emergency stabilization, care planning, parent counseling, referrals, and collaboration with healthcare staff while staying current with pediatric protocols.

Provide pharmacy services in primary care: receive and process prescriptions, dispense medications, manage drug storage and expiry, maintain DDA-regulated medication records, perform monthly stock takes, collaborate with clinicians on rational drug use, and ensure excellent patient experience.

Provide independent outpatient clinical care including history taking, examination, diagnosis, ordering and interpreting investigations, prescribing treatment, minor procedures, emergency assessment and referrals, documentation, patient education, and participation in continuous professional development following Penda protocols.