Teams at Penda Health

Welcomes and assists patients at the medical centre front desk, manages inquiries, appointments, wait times, registration, consent, billing, payments, insurance verification, records, and reporting. The role coordinates with clinical teams to support smooth patient flow, handles complaints and calls, maintains accurate documentation and petty cash, and promotes a professional, organized patient experience.

Provide high-quality clinical care including assessment, triage, MCH/FP services, IV/IM medication administration, emergency management, IPC implementation, real-time EHR documentation, MoH reporting, patient education, and continuous professional development to improve clinical operations and patient experience.

Provide high-quality diagnostic laboratory services: collect and process specimens, operate and maintain lab equipment, perform quality control, record results in EMR, manage stock and supplies, prepare reports, and collaborate with clinical teams to ensure accurate, timely patient results.