Jobs at Pencil

Create advertising, digital, and print assets using GenAI tools while translating briefs into polished, brand-consistent creative work. Review team output, perform quality control, present AI creative workflows to clients, and collaborate with producers, creative, and product teams. Improve creative systems, templates, and workflows while staying current with emerging generative AI and design technologies.

Own strategic and technical transformation engagements for enterprise advertising clients. Structure ambiguous problems, design AI-enabled processes, lead change management and adoption, coordinate with engineers and creative leads, provide product feedback, and codify successful approaches into repeatable transformation blueprints. The role requires consulting or agency experience, marketing or advertising expertise, technical fluency, hands-on GenAI usage, and the ability to influence senior stakeholders through complex implementations.

Lead strategic and technical AI transformation engagements for advertising and marketing clients. Own transformation theses, client narratives, implementation plans, change management, AI process design, stakeholder alignment, and post-launch performance. Translate ambiguous problems into actionable workstreams, provide product feedback, and create repeatable transformation blueprints. The role requires consulting or agency experience, marketing or advertising expertise, technical fluency, hands-on use of AI tools, and the ability to work with senior stakeholders.

Own strategic and technical transformation engagements for enterprise clients using Pencil’s Generative AI platform. Lead implementation planning, structured problem-solving, enterprise change management, AI process design, client recommendations, and product feedback. Translate ambiguous challenges into actionable workstreams, drive adoption beyond pilots, collaborate with engineers and creative leads, and create repeatable transformation blueprints. Success is measured through enterprise adoption, time-to-value, transformation quality, product feedback impact, and scalable client outcomes.

Leads complex, cross-team technical programs including platform releases, integrations, migrations, and Tier 1 client engineering commitments. Owns workback plans, dependency management, operating cadences, risk escalation, status reporting, and delivery coordination. Translates client needs into engineering work, resolves blockers, improves TPM processes, mentors junior program managers, and introduces tools and AI-native workflows. The role does not manage people, own product direction, or make technical architecture decisions.

Own strategic and technical transformation engagements for enterprise clients using Pencil’s Generative AI platform. Lead implementation planning, structured problem-solving, change management, AI process design, stakeholder alignment, and client narratives. Translate client needs into product feedback and repeatable transformation blueprints while ensuring adoption, time-to-value, and post-launch performance.

Own strategic and technical transformation engagements for enterprise clients using Pencil’s generative AI advertising platform. Lead problem structuring, implementation planning, change management, AI process design, stakeholder alignment, and client recommendations. Partner with engineers and creative leads, provide product feedback, ensure adoption and time-to-value, and create repeatable transformation blueprints. The role requires technical fluency, hands-on AI tooling, comfort with ambiguity, senior stakeholder management, and at least five years of relevant experience.

Owns Pencil’s financial controls, month-end close, cash flow forecasting, treasury, payment approvals, revenue recognition oversight, payroll review, and audit readiness. The role provides senior financial judgment, manages banking and vendor escalations, strengthens finance processes, and applies AI to automate workflows. It requires a qualified UK accountant with experience in scaling businesses, preferably SaaS or technology companies.

Create advertising, digital, and print assets using generative AI and Adobe Creative Cloud. Translate briefs into polished, on-brand creative work, manage multiple requests, conduct quality reviews, brief and guide creative teams, present AI workflows to clients, and collaborate with Producers, Creative, and Product teams. Improve creative systems, templates, and workflows while staying current with emerging AI and design technologies.

Create polished advertising, digital, and print assets using generative AI and Adobe tools. Translate briefs into on-brand creative, manage multiple requests, review team output, perform quality control, present workflows to clients, and collaborate with producers, creative leadership, and product teams. Improve AI-enabled creative systems, templates, workflows, and processes while staying current with emerging design technologies.

Own the commercial and strategic health of a portfolio of SaaS accounts, including renewals, expansion, QBRs, roadmap conversations, stakeholder relationships, and account planning. Partner with Customer Success Technical Managers to align platform delivery with account strategy. Maintain accurate client documentation and proactively identify opportunities to increase customer value, retention, and revenue.

Own the commercial and strategic health of a portfolio of SaaS accounts, including renewals, expansion, upselling, QBRs, account planning, stakeholder relationships, and client communication. Partner with Customer Success Technical Managers to align platform usage with account strategy. Maintain accurate account documentation and proactively identify opportunities to increase client value and retention.

Own the end-to-end Brief mode experience for an AI-powered advertising SaaS product. Design brief creation, AI analysis, collaboration, review, approval, and creative workflows. Prototype agentic interactions, conduct user research and usability testing, analyze product data, collaborate with Product, Engineering, and AI teams, and maintain a scalable design system.

Own the commercial and strategic health of a SaaS customer portfolio, including renewals, expansion, QBRs, account planning, stakeholder relationships, and proactive communication. Partner with customer success counterparts and agency partners to align platform experience with account strategy. Maintain accurate client documentation and identify upsell opportunities by understanding customer goals, usage patterns, and business value.

Build and operate GenAI agents, prompts, workflows, and creative systems for scalable advertising production. Translate client and creative-team needs into technical implementations, establish governance and quality standards, evaluate AI models and platforms, and support adoption through training, documentation, and workshops. The role works under Art and Creative Directors, serving as the technical authority on GenAI capabilities while improving creative production speed, quality, and reliability.

Own day-to-day security operations across endpoints, identity and access, cloud, and SaaS tools. Administer MDM, patching, encryption, access reviews, and joiner/mover/leaver processes; monitor alerts and investigate incidents; support Vanta evidence collection for SOC 2, ISO 27001, and ISO 42001; assist with vendor and customer security questionnaires; and provide practical desktop and device support.

Own day-to-day security operations across endpoints, identity and access, cloud, and SaaS tools. Administer MDM, patching, encryption, device compliance, and joiner/mover/leaver processes. Monitor alerts, investigate incidents, support access reviews, and improve security controls. Contribute compliance evidence for SOC 2, ISO 27001, and ISO 42001, plus vendor and customer security questionnaires. The role also provides practical desktop and device support while developing broader audit, compliance, and vendor-risk expertise.

Build and operate production-grade GenAI agents, prompts, workflows, and creative systems for advertising. Translate client and creative-team needs into scalable technical implementations, establish governance and quality standards, evaluate emerging AI models, and support adoption through training, documentation, and workshops. The role requires hands-on expertise with GenAI tools and advertising creative, while collaborating with Art Directors, Creative Directors, Product, Engineering, and clients.