Jobs at PEG Companies

Oversee daily front office operations, including scheduling, supervision, training, performance coaching, guest issue resolution, group coordination, reporting, budgeting, and policy compliance. Maintain accurate room status communication with housekeeping, operate the front office property management system, conduct team meetings, support employee selection, and serve as Manager on Duty when needed.

Welcomes hotel guests, manages check-in and check-out, processes payments, issues room keys, handles reservations and inquiries, resolves complaints, and provides information about hotel services and local attractions. Coordinates with housekeeping and maintenance, maintains front desk organization, follows security procedures, and promotes hotel amenities while delivering professional customer service.

Welcomes hotel guests, manages check-in and check-out, handles reservations and payments, answers inquiries, resolves complaints, coordinates with housekeeping and maintenance, maintains front desk organization, follows security procedures, and promotes hotel amenities. May operate hotel shuttles or guest vehicles. Requires strong communication, computer proficiency, schedule flexibility, and professional customer service.

Serves as the first point of contact for hotel guests, managing check-in and check-out, reservations, payments, inquiries, complaints, and guest requests. Coordinates with housekeeping and maintenance, maintains front desk organization, follows security procedures, and promotes hotel amenities. The role requires strong communication, computer and reservation-system skills, schedule flexibility, and may involve operating hotel vehicles or shuttles.

Serves as the hotel’s first point of contact by welcoming guests, completing check-ins and check-outs, handling reservations and payments, answering inquiries, resolving complaints, coordinating with hotel departments, maintaining the front desk, and following security procedures. The role may also involve driving hotel shuttles or guest vehicles. Flexible availability, professional communication, computer proficiency, and occasional physical handling of luggage are required.

Support hotel sales team with administrative tasks: prepare proposals and contracts, maintain client databases and CRM, coordinate site visits and events, assist with group bookings and BEOs, liaise with clients and hotel departments, and support sales activities to ensure smooth operations and revenue goals.

Serve as primary guest contact performing check-in/check-out, payments, reservations, phone support, and issue resolution. Maintain front desk/lobby, coordinate with housekeeping/maintenance, follow security procedures, promote hotel services, and occasionally assist with shuttle/valet duties.

Manage and supervise front desk operations, train and evaluate front office staff, handle guest concerns, coordinate with other departments, maintain group and room status information, manage budgets and reporting, ensure compliance with brand standards, and act as Manager on Duty when required.

Greet guests, perform check-in/check-out, process payments, issue room keys, handle phone inquiries and reservations, resolve complaints, coordinate with housekeeping/maintenance, maintain front desk area, follow security procedures, and promote hotel services while using property management/reservation systems.

Lead hotel sales strategy to drive revenue across corporate, group, transient, and leisure segments. Build and maintain client relationships, evaluate leads and RFPs, negotiate rates, conduct site visits, and close business. Manage and train on-property sales team, collaborate with marketing and revenue management, track sales activity in systems, and report progress to regional leadership. Ensure booked business aligns with property goals and participate in weekly sales meetings and local outreach.

Welcome guests, perform accurate check-in/check-out, handle phone inquiries and reservations, secure payments, resolve complaints, coordinate with housekeeping and maintenance, maintain front desk area and security, promote hotel services; may drive shuttle or assist valet at some locations.

Provide visible security presence by patrolling hotel premises, responding to alarms and incidents, assisting guests and staff during emergencies, enforcing policies, preparing incident reports, coordinating with emergency responders, supporting loss prevention, and operating vehicles (valet retrieval/shuttle) as needed.

Support hotel sales team with administrative tasks, client communication, proposals/contracts, CRM updates, event coordination, group bookings, site visits, and cross-department liaison to ensure smooth sales operations and accurate event execution.

Greet guests, manage check-ins/check-outs, handle reservations and phone inquiries, maintain records in the PMS, resolve guest issues, coordinate with housekeeping and maintenance, uphold security and service standards, and occasionally assist with shuttle or valet duties.

Support property sales by developing and maintaining account relationships, prospecting and closing local and group business, conducting site tours, tracking sales activities in software, contributing to marketing programs, and meeting revenue goals while coordinating with internal stakeholders.