Teams at PEG Companies

Oversee daily front office operations, including scheduling, supervision, training, performance coaching, guest issue resolution, group coordination, reporting, budgeting, and policy compliance. Maintain accurate room status communication with housekeeping, operate the front office property management system, conduct team meetings, support employee selection, and serve as Manager on Duty when needed.

Welcomes hotel guests, manages check-in and check-out, processes payments, issues room keys, handles reservations and inquiries, resolves complaints, and provides information about hotel services and local attractions. Coordinates with housekeeping and maintenance, maintains front desk organization, follows security procedures, and promotes hotel amenities while delivering professional customer service.

Welcomes hotel guests, manages check-in and check-out, handles reservations and payments, answers inquiries, resolves complaints, coordinates with housekeeping and maintenance, maintains front desk organization, follows security procedures, and promotes hotel amenities. May operate hotel shuttles or guest vehicles. Requires strong communication, computer proficiency, schedule flexibility, and professional customer service.