Jobs at Peek

Build and operate backend systems, shared services, APIs, libraries, and developer tooling on the platform team. Identify automation opportunities, improve reliability and scalability, resolve performance and production issues, manage security fixes and dependency upgrades, and support other engineering teams. Use AI coding tools extensively while critically reviewing generated code and maintaining strong judgment around architecture, concurrency, databases, and system reliability.

As a Mid Market Business Development Representative, you will prospect leads, set up meetings, build pipelines, manage CRM data, and customize product solutions for partners.

Own SEO, AEO, and GEO strategy across three brands, driving organic pipeline and revenue. Responsibilities include multi-brand keyword mapping, site architecture, technical SEO, migrations, content intelligence, AI-search visibility, authority building, review-site presence, CRO, and programmatic SEO. The role partners with Growth, Content, Product Marketing, Web, Engineering, PR, and Partnerships while forecasting and reporting organic-attributed opportunities, demos, and closed-won revenue.

Leads a unified post-sales organization across onboarding, customer success, and technical support for three SaaS brands. Designs the operating model, processes, metrics, and organizational structure; drives retention, expansion, cost-to-serve reduction, and customer satisfaction. Partners cross-functionally to translate customer insights into product and business improvements. Applies AI, automation, data analytics, and process-improvement methodologies to scale global teams and improve customer outcomes.

Build and maintain Vue/Nuxt frontend applications for ticketing, point-of-sale, and back-office systems. Develop shared SDKs, component libraries, and internal tooling; establish AI-assisted development workflows; collaborate with Product and Design; review code; maintain test coverage and quality standards; and contribute to CI/CD, build tooling, observability, and potentially cloud infrastructure.

Build and maintain BI dashboards, reporting tools, and automated data workflows. Analyze customer behavior, funnels, retention, engagement, and product adoption to deliver actionable insights across Product, Operations, Marketing, Finance, and Leadership. Use AI tools and APIs to improve analytics workflows, self-service exploration, data-quality checks, and insight generation while validating accuracy, privacy, and business impact.

Own and operate Peek’s security, compliance, governance, and data protection programs. Lead SOC 2 and PCI DSS audit cycles, manage Drata, maintain policies and risk registers, coordinate remediation, conduct vendor assessments, support privacy activities, respond to customer security questionnaires, and report program status to leadership. Partner with engineering, legal, product, sales, and auditors while improving compliance workflows through automation and AI.

The DevSecOps Engineer secures AWS and GCP infrastructure, Kubernetes environments, containers, VMs, WAFs, and CI/CD pipelines. Responsibilities include vulnerability remediation, automated security scanning, PCI DSS and SOC 2 evidence production, compliance support, incident response exercises, disaster recovery testing, IAM/RBAC controls, audit support, and technical security reviews.

Drive new customer acquisition for Peek's activity-operator network using consultative SaaS sales. Manage territory strategy, deliver product demos, meet monthly/quarterly targets, maintain forecasts in Salesforce, and provide market insights to senior management. Role requires travel as needed and deep travel-industry knowledge.

The position invites candidates to propose unique roles they can fulfill based on their skills. It's a platform for creatives and strategists to showcase their talents for future consideration.

Build and maintain scalable, reliable Elixir backend systems supporting booking and payment workflows. Own API design, data modeling, performance, security, and reliability; use AI-assisted development and agent orchestration; collaborate across Product, Design, and Engineering; participate in on-call rotations and production debugging.