Jobs at Pearl West

Support inventory planning, supplier sourcing/onboarding, and daily supply chain operations across Amazon, Shopify and TikTok Shops. Maintain trackers, prepare POs, monitor shipments, coordinate with 3PLs, and drive process improvements and reporting.

The Retention Manager will develop and implement strategies to improve customer retention, focusing on subscriber lifetime value, while collaborating closely across multiple teams to enhance the customer journey.

The role involves developing and optimizing advanced Shopify applications, enhancing store performance, and implementing custom features for eCommerce success.

The Full-Stack Developer / Shopify Expert will optimize Shopify websites to improve conversion rates and performance, running A/B tests and analyzing customer behaviors.

The Automation Specialist will design and deploy automation workflows, streamline processes across teams, and support scalable growth by eliminating manual tasks.

Handle inbound and outbound voice and chat interactions to retain customers, resolve orders/fulfillment issues, upsell/cross-sell, maintain accurate records, meet performance targets, and suggest process improvements. Initial 3-month contract with potential full-time conversion.