Jobs at PDQ

Manage a pooled book of SaaS accounts to drive renewals, expansion, engagement, and retention; identify risk, recommend cross-product solutions, capture customer feedback, and collaborate with Sales, Support, and Product.

Lead acquisition, demand generation, and customer marketing to drive pipeline and revenue across products. Build cross-functional strategies, manage lead lifecycle, oversee channels (email, paid media, SEO, events), integrate AI/automation, optimize campaigns, manage budget, and mentor the Growth Marketing team to meet pipeline targets.

Drive strategic initiatives across product portfolio including pricing, packaging, launches, and cross-sell. Monitor KPIs, diagnose onboarding barriers, prioritize market efforts, support leadership reporting, and provide analytical support to senior leaders.

Develop and maintain backend features for a SaaS device-management platform, troubleshoot and resolve customer-reported issues, collaborate with support/product/engineering teams, analyze logs and reproduce edge-case bugs, and implement efficient fixes while staying current with software development best practices.

Lead product strategy and roadmap for PDQ Connect core features through customer research, market analysis, UX collaboration, and engineering delivery. Write PRDs and user stories, manage stakeholders, define product metrics, support launches, and improve product development processes.

Join PDQ's backend team building ISL Online, a high-availability remote desktop solution. Work on performance-sensitive server-side features, read and modify unfamiliar codebases safely, collaborate with distributed teams, and apply strong analytic and problem-solving skills.

As an Account Executive, you will manage the entire customer pre-sales cycle, build relationships, conduct product demos, and ensure customer satisfaction while maintaining records in Salesforce.

The Senior Business Systems Administrator manages and improves go-to-market systems, focusing on Salesforce, HubSpot, and other tools, ensuring effective integration and user support while collaborating with internal teams.