Teams at Patten Title Company

Provide day-to-day technical support for hardware, software, and network systems. Troubleshoot user issues (remote and in-person), manage onboarding/offboarding, maintain accounts, install updates, support network and security tasks, track IT assets, and document ticket resolutions.

Provide day-to-day technical support for hardware, software, and network systems. Troubleshoot user issues, support onboarding/offboarding and account setup, perform system maintenance and updates, assist with network/VPN/email problems, enforce security best practices, maintain documentation and IT asset inventory, and escalate complex issues to senior staff or vendors.

Greet clients and visitors, manage the reception area, answer and direct phone calls, schedule appointments, and perform general administrative tasks. Provide exceptional customer service, maintain organization and attention to detail, and support office operations for a title insurance company.