Teams at Patten Title Company

Provide day-to-day technical support for hardware, software, and network systems. Troubleshoot user issues, support onboarding/offboarding and account setup, perform system maintenance and updates, assist with network/VPN/email problems, enforce security best practices, maintain documentation and IT asset inventory, and escalate complex issues to senior staff or vendors.

Provide day-to-day technical support for hardware, software, and network systems. Troubleshoot user issues (remote and in-person), manage onboarding/offboarding, maintain accounts, install updates, support network and security tasks, track IT assets, and document ticket resolutions.