The Role
Provides front-desk and administrative support for a title insurance company. Responsibilities include welcoming clients and visitors, answering and directing phone calls, managing the reception area, scheduling appointments, handling administrative tasks, and delivering excellent customer service while multitasking and maintaining attention to detail.
Summary Generated by Built In
Patten Title Company is a Texas-owned company located in River Oaks, TX. We are a progressive title insurance company that offers a fresh and innovative approach to the industry. Our team members are experts in refinance, home equity, residential and commercial closing services. We are dedicated to providing exceptional customer service and ensuring customer satisfaction is our top priority.
This is a full-time on-site role as a Director of First Impressions - Receptionist at Patten Title Company. The Director of First Impressions will be responsible for providing exceptional customer service to clients and visitors, answering and directing phone calls, managing the reception area, scheduling appointments, and handling general administrative tasks. This role requires strong communication skills, attention to detail, and the ability to handle multiple tasks simultaneously.
Requirements
- Excellent customer service and interpersonal skills
- Strong verbal and written communication skills
- Proficient in Microsoft Office and administrative tasks
- Ability to multitask and prioritize tasks effectively
- Attention to detail and strong organizational skills
- Professional and friendly demeanor
- Prior experience in a receptionist or customer service role
- Experience in the real estate or title insurance industry is a plus
- High school diploma or equivalent
Benefits
Blue Cross Blue Shield Medical Plans
SunLife Dental Plans
SunLife Vision Plans
401(k) with up to 4% Employer match
Employer paid Short-term | Long-term Disability for employee
Employer paid Basic Life/AD&D for employee
Skills Required
- Excellent customer service and interpersonal skills
- Strong verbal and written communication skills
- Proficiency in Microsoft Office and administrative tasks
- Ability to multitask and prioritize tasks effectively
- Strong attention to detail and organizational skills
- Professional and friendly demeanor
- Prior experience in a receptionist or customer service role
- Experience in the real estate or title insurance industry
- High school diploma or equivalent
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The Company
What We Do
Patten Title Company is a Texas-based title and escrow company that provides full-service title insurance and closing solutions. Through their 'Very Intensive Individualized Professional' (VIIP) approach, they serve residential, commercial, mortgage/lender, and builder/developer clients. The company is dedicated to being a reliable, efficient, and proactive partner, ensuring seamless transactions and high-quality customer service across the real estate market.
