Jobs at PatientIQ

Lead revenue-generating Customer Success organization to drive net revenue retention and expansion ARR. Own expansion quota, build CS-as-revenue playbooks and incentives, manage strategic accounts, lead three teams (Enterprise CS, Specialty CS, Outcomes Research & Registries), partner with sales, and oversee headcount and capacity planning to grow NRR to 120%+.

Lead and grow the EHR Integration team to deliver customer integrations on time and with high quality. Oversee complex EHR conversions, monitor KPIs (time-to-first-value, NPS), manage installations and health of FHIR applications, improve integration processes and tools, maintain CRM and PM resources, and partner cross-functionally with Product, Sales, and Customer Success to streamline handoffs and surface integration-driven product feedback.

The Enterprise Account Executive is responsible for building a sales pipeline, conducting calls with decision-makers, giving presentations, and closing deals within healthcare sectors.