Search the 7 jobs at Passport Shipping

As a Customer Success Manager at Passport, you will be responsible for creating exceptional experiences for customers post-implementation. Your role involves owning the success of your customer base, creating tailored growth strategies, building relationships with key stakeholders, and collaborating on scaling internal processes for successful customer engagement. You should have 3-4 years of work experience with at least 2 years in account management or customer success, and a Bachelor's degree or equivalent experience.

Responsible for ensuring successful operation of a consolidation center, overseeing all logistics processes, and supporting continuous improvement efforts. Liaison between consolidation center, vendor operations, and corporate teams to optimize performance and efficiency. Key role in resolving operational issues and improving workflow.

Sr. Software Engineer role at Passport focusing on building internationalization solutions, optimizing data queries, implementing scheduled tasks, analyzing log data, and working with cloud-based tools. Responsibilities also include learning about international shipping and collaborating with clients.

Individual contributor role at Passport, working with data to drive decision-making and support finance programs. Requires experience with SQL, Google Sheets, Excel, and data visualization tools. Must have strong communication skills and ability to work with technical and non-technical teams.

Responsible for solving synchronization and load issues of distributed API, optimizing relational data queries, implementing data processing tasks, analyzing log data, and working with cloud-based tools. Must have 5+ years of software development experience and expertise in TypeScript, NodeJS, and related technologies.

Build internationalization solution, optimize data queries, manage cloud-based tools, collaborate with teams, and solve synchronization issues.

As the SMB Customer Success Manager at Passport, you will be responsible for ensuring the success and owning the customer experience of small and mid-market customers. Your role involves monitoring the health of SMB brands, driving their success with Passport, and improving their customer experience through a 1-to-many success model. You will work across Customer Success, CX, Product, and Marketing teams to grow SMB revenue and retain customers.