Benefits at PartnerHero

Provide excellent email customer support, troubleshoot issues, analyze customer complaints, and provide insights to improve services while ensuring a positive experience.

The Technical Support Specialist provides technical troubleshooting, support via various channels, manages ticket queues, and ensures high client satisfaction.

As a Customer Success Specialist, you'll provide customer support via chat for a fintech application, ensuring satisfaction and account management while following established procedures and maintaining performance metrics.