Jobs at Partly

Lead People Experience across New Zealand, the UK, and the US. Coach people leaders, strengthen high-performance culture, run performance, promotion, compensation, and engagement programs, and own the employee lifecycle and employee relations. Support international growth, ensure compliance with local employment laws, use people data to guide decisions, and lead one direct report covering People and Workplace Experience.

Own full-cycle recruiting for US roles, partnering with hiring managers to develop sourcing strategies, engage and close exceptional candidates, and deliver structured hiring processes. Build talent pipelines, track recruiting metrics, improve tools and workflows, strengthen employer branding, and represent Partly in talent communities and industry events. Collaborate with the global Talent team to scale recruiting practices and infrastructure during rapid international growth.

Own relationships with US multi-site collision repair operators, leading customer onboarding, training, pilot adoption, issue resolution, and network-wide rollouts. Work directly with estimators, shop managers, parts staff, and regional leaders to drive usage of PartlyRepair AI. Track account health and operational outcomes, communicate customer feedback internally, and use customer data to demonstrate value and support expansion.

Own the full inside-sales cycle for independent collision shops across the Austin market, including outbound prospecting, phone-based discovery, live demos, first-call closing, follow-up, onboarding handoffs, and pipeline management in HubSpot. Build the initial sales playbook, use AI to improve sales workflows, communicate customer insights to product teams, and occasionally visit larger shops in person.

Own and grow Partly’s largest UK repair-group accounts, managing CFO-level relationships, complex commercial agreements, site rollouts, product adoption, partnerships, and cross-sell. Lead a four-person strategic accounts team, establish account and deal-management standards, analyze conversion data, coach team members, shape product priorities, and personally win major unsigned groups. The role requires strong commercial ownership, analytical account management, operational rigor across multi-site software rollouts, and comfort working cross-functionally in a developing playbook.

Build and operate production software autonomously while working closely with customers, product managers, and design. Investigate repair-industry workflows, shape product direction, design and implement solutions, and deliver trustworthy AI-assisted experiences. Define and measure outcomes, improve customer value and production performance, make pragmatic technical trade-offs, mentor teammates, and create reusable tools and patterns. The role emphasizes end-to-end engineering across user experience, backend services, and data flows.

Enterprise Account Executive responsible for building and closing new business with U.S. multi-site collision and mechanical operators. Duties include mapping the MSO market, managing complex multi-stakeholder enterprise sales cycles, designing customer pilots, negotiating rollouts, maintaining pipeline discipline, and transitioning signed customers to account management. The role requires B2B software, data, or platform sales experience plus knowledge of the U.S. automotive aftermarket or collision industry.

Own the full-cycle sales process for independent repairers across New Zealand, from outbound prospecting and discovery through demos, negotiations, and close. Manage a dedicated territory, maintain pipeline hygiene and forecasting, explain technical product value, and collaborate with RevOps, Customer Success, Product, and Engineering. The role requires high-volume outbound activity, consultative selling, and rapid activation of new customers.

Build and maintain mission-critical SaaS and API platform systems. Develop scalable, fault-tolerant, accurate software; improve customer experience; and establish engineering best practices. The role requires strong computer science fundamentals, database expertise, distributed-systems experience, and effective collaboration. Automotive parts knowledge and Rust experience are advantageous.

Own New Zealand’s supply network, including supplier selection, inventory accuracy, availability, fulfillment reliability, and supplier performance. Use SQL, dashboards, and analytics to identify coverage gaps and operational issues, then drive corrective action. Build trusted supplier relationships, advocate for supplier needs internally, and partner with Sales, Product, Engineering, Customer Success, and Account Management on integrations and network growth. Visit suppliers onsite and influence commercial and operational decisions.

Own customer onboarding and activation from sales handoff through weekly usage. Build repeatable activation, retention, tracking, and tooling processes; monitor account health and usage data; drive adoption, identify churn risks, reactivate dormant accounts, resolve issues, and represent repairer feedback to internal teams.

Manage collision repairer accounts across New Zealand’s South Island. Responsibilities include onboarding shops, driving weekly software adoption, monitoring account health, preventing churn, expanding account usage, resolving issues with internal teams, and relaying repairer feedback to Product and Engineering. The role requires collision repair knowledge, account management or customer success experience, CRM and dashboard proficiency, independent regional planning, a full New Zealand driver licence, and regular travel.

Own post-sale relationships with mechanical and service workshops using PartlyRepair. Responsibilities include onboarding and training customers, driving weekly adoption, improving retention, identifying expansion opportunities, resolving issues with internal teams, translating customer feedback into product improvements, and monitoring account health through data. The role requires a hands-on operator who can work with workshop owners, engineers, and commercial leaders while building scalable customer-success processes.

Graduate Solutions Engineer responsible for understanding customer needs, configuring and implementing user-centric solutions, building integrations, and supporting onboarding. The role involves using the Partly PIM and platform, analyzing data with Python, Pandas, and SQL, defining requirements for Engineering, and participating in customer testing and product improvement. Strong communication, structured problem-solving, adaptability, and a STEM degree are required.

Frontline solutions engineer for UK/Nordics expansion who scopes integrations, debugs customer connections, builds demos/prototypes, runs technical readiness assessments, quantifies commercial value, and translates customer needs to Product and Engineering to close pilots.

Three-month field-based graduate internship helping newly onboarded UK repair shops adopt the Partly platform. Responsibilities include visiting customers, identifying barriers to platform usage, improving parts procurement workflows, tracking adoption, reporting insights, building relationships with repairers, and sharing customer feedback with internal teams. The role requires frequent road travel, independent working, automotive confidence, and a full UK driving licence.

Support customers by becoming an expert in Partly’s inventory platform, scoping and implementing user-focused solutions, building integrations, and partnering with Engineering on requirements and testing. The intern will analyze large datasets, research customer-segment experiences, support onboarding, and provide feedback to improve products and customer outcomes.

Design, operate, and improve scalable Kubernetes-based cloud and on-premises infrastructure. Automate deployments with Terraform, GitOps, Python, and Bash; optimize costs; maintain CI/CD and production readiness; troubleshoot incidents across applications, networks, databases, and compute; and collaborate with engineering leadership while mentoring engineers and driving reliability improvements.

As an Intern Software Engineer, you'll work on real projects in R&D, learning to design and implement scalable products alongside an experienced engineering team.

As a Product Engineer, you will embed with customers to understand their needs, lead technical discoveries, develop solutions, and manage deployments while ensuring high-quality software integration.