Teams at Parks Automotive Group

Manages the dealership’s Business Development Center and BDR team to achieve sales forecasts, appointment targets, customer follow-up standards, and financial goals. Oversees sales inquiries, reporting, advertising ROI, expenses, performance metrics, recruitment, training, and team motivation while maintaining effective coordination with dealership sales and service departments.

Manage and lead new and used vehicle sales team to meet sales and gross objectives. Hire, train, schedule, coach, and evaluate sales staff; conduct meetings and training; oversee sales records, appraisals, inventory recommendations, and coordination with service, parts, and business office. Ensure regulatory compliance, customer satisfaction, and implementation of prospecting and advertising programs.

Contact new and existing customers via inbound and outbound calls and internet inquiries to set appointments, promote sales, and ensure customer satisfaction. Use BDC CRM and scripts, follow dealership policies, track inventory and promotions, meet daily/weekly goals, and maintain accurate records while participating in ongoing training and collaborating with sales staff.