Teams at Parks Automotive Group

Manages new and used vehicle sales departments, including forecasting, hiring, training, scheduling, performance evaluation, sales coaching, inventory recommendations, customer satisfaction, regulatory compliance, recordkeeping, and coordination with service, parts, and business office teams.

Contact new and existing customers via inbound and outbound calls and internet inquiries to set appointments, promote sales, and ensure customer satisfaction. Use BDC CRM and scripts, follow dealership policies, track inventory and promotions, meet daily/weekly goals, and maintain accurate records while participating in ongoing training and collaborating with sales staff.

Manage daily operations of the body shop including hiring, training, scheduling, budgeting, customer and insurer relations, quality control, regulatory compliance, billing, and parts follow-up. Lead staff performance reviews and enforce standard operating procedures.