The Role
Manages new and used vehicle sales departments, including forecasting, hiring, training, scheduling, performance evaluation, sales coaching, inventory recommendations, customer satisfaction, regulatory compliance, recordkeeping, and coordination with service, parts, and business office teams.
Summary Generated by Built In
Job Responsibilities:
- Forecast goals & objectives for the dept. and strive to meet them.
- Strive for harmony and teamwork with all other depts.
- Attend managers meetings.
- Assist the Dealer in forecasting controllable expense elements for the new & used vehicle depts.
- Understand, keep abreast of, and comply with federal, state, and local regulations that affect new & used vehicles sales.
- Hire, train, motivate, counsel, and monitor the performance of new & used sales employees.
- Direct & schedule the activities of all dept. employees.
- Directs new & used salespeople to enhance the image and customer satisfaction ratings of the dealership.
- Communicate with new & used salespeople to ensure that dealership policies & procedures are understood and followed.
- Set sales & gross objectives for salespeople.
- Guide all salespeople in setting their objectives on a short & long-range basis.
- Review all sales peoples performance as shown on the Daily Sales Operating Control.
- Develop programs of improvement for those salespeople who are failing to reach their objectives.
- Recommend for dismissal any salesperson failing to meet company standards.
- Conduct sales training meetings as directed by the DEALER.
- Work with salespeople on programs that will increase the vehicle gross and increase F&I penetration.
- Will ensure that the salespeople plan a days work each day.
- Will supervise the salespeople to ensure that they follow their owners on a planned contact basis.
- Will evaluate each quarter the gross performance of the salespeople.
- Will conduct a weekly sales meeting.
- S/he will keep accurate sales records both daily & monthly.
- Will insist that the salespeople follow the company's prospecting program to obtain maximum results.
- Submit WEEKLY commissions to the Office Manager.
- Make used car appraisals.
- Recommend to the Dealer the inventory to be carried by color, model, and equipment, based on a variety of customer and market analyses.
- Help salespeople close deals when necessary.
- Maintain standards for the delivery of vehicles to customers.
- Assist Dealer in the development of advertising campaigns and other promotions.
- Will coordinate the function of the salespeople with the Service Dept., Parts Dept., and business office.
Job Qualifications:
- High school diploma or the equivalent.
- Ability to read and comprehend instructions & information.
- Two years of sales experience.
- Supervisory experience preferred.
- Valid in-state drivers license.
- Professional personal appearance.
- Excellent communication skills.
Skills Required
- High school diploma or equivalent
- Ability to read and comprehend instructions and information
- Two years of sales experience
- Supervisory experience
- Valid in-state driver's license
- Professional personal appearance
- Excellent communication skills
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The Company
What We Do
Founded in 1967, Parks Automotive Group is a family-owned and operated automotive retail group based in Kernersville, NC. It operates 21 franchises across North Carolina, South Carolina, and Virginia, offering new and pre-owned vehicle sales, maintenance, and service repairs. The company is dedicated to integrity and open communication through the 'Parks Promise' to provide an honest and efficient car-buying experience.
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