Teams at Parexel

Leads Salesforce quality assurance and functional analysis across requirements, configuration, integration testing, regression testing, defect resolution, and sprint releases. Creates test plans, user stories, process flows, and testing artifacts; supports stakeholder demos and user acceptance testing. Administers Sales Cloud configurations, analyzes root causes, monitors Salesforce releases, and collaborates with developers, administrators, and business teams in an Agile environment. Provides production support, continuous improvement, and mentorship to junior testers.

Designs, develops, and maintains scalable Salesforce solutions using declarative tools and Apex-based programming. Builds secure REST, SOAP, and Bulk API integrations, leads code quality, mentors developers, and collaborates with stakeholders. Performs testing, troubleshooting, documentation, release deployments, and production support across Salesforce clouds and contract lifecycle management solutions. The role also evaluates new Salesforce capabilities and supports Agile delivery processes.

Translates business needs into Salesforce solutions through requirements gathering, solution design, declarative configuration, UAT support, process improvement, stakeholder collaboration, and change management. The role administers Salesforce, supports production issues and releases, creates process documentation and training materials, evaluates new platform features, and mentors junior analysts while working with Agile teams.