Jobs at Parallels

Generate sales pipeline through outbound calling, email, LinkedIn outreach, and targeted campaigns. Research prospects, qualify opportunities, conduct discovery conversations, secure meetings for Account Executives, and maintain accurate Salesforce data. Collaborate with Account Executives, Marketing, and Channel Partners on pipeline generation, events, webinars, and campaigns while meeting activity and pipeline targets.

Leads technical onboarding and implementation of Parallels RAS, including architecture, deployment, configuration, upgrades, patching, documentation, and validation. Owns complex customer incidents, escalations, SLAs, root-cause analyses, health checks, performance optimization, and technical readiness. Advises customers and partners on secure, scalable environments, collaborates with Customer Success, Sales, Engineering, and Product, and delivers technical training and guidance.

Oversees the global contractor and vendor lifecycle, including sourcing, onboarding, engagement structure, renewals, offboarding, SOWs, MSAs, purchase orders, budgets, and compliance. Partners with Finance, HR, Legal, IT, Information Security, hiring managers, and agencies to maintain accurate records, manage spend, coordinate payments, and improve contractor-management processes.

Drive outbound prospecting campaigns targeting accounts and executive personas across email, social media, phone, events, and partner channels. Recruit and onboard ISV, MSP, and CSP partners in Central Europe, qualify inbound leads, progress opportunities through agreement execution, and transition qualified opportunities to sales representatives. Maintain pipeline activity, research prospects, collaborate on messaging and value propositions, and support partner training and account planning.

Leads FP&A, budgeting, forecasting, long-range planning, SaaS metrics, management and board reporting, cash flow analysis, and financial systems improvement. Partners with executives and functional leaders on strategic decisions, investments, and accountability. The role also drives automation and AI-enabled finance workflows, improves data governance and operational efficiency, and mentors the finance team while scaling processes in a high-growth B2B SaaS company.

Supports day-to-day accounting for a multi-entity, multi-currency organization. Responsibilities include journal entries, account reconciliations, AR/AP processing, payment tracking, financial close support, tax and audit documentation, budget tracking, and responding to finance inquiries. The role also assists with global facilities administration, including lease, utility, maintenance, vendor, and office expense management. Work is performed under the guidance of the Director of Accounting in a fully remote environment.

Own and build Parallels’ lifecycle marketing function across trial, onboarding, activation, conversion, renewal, retention, churn prevention, win-back, upsell, and cross-sell. Design behavior-led customer journeys, segmentation, automation, experimentation, and reporting. Partner cross-functionally to improve conversion, recurring revenue, customer value, and retention while maintaining deliverability, consent, QA, and compliance standards.

Build and scale AI-enabled GTM workflows across sales, marketing, partnerships, customer success, and revenue operations. Integrate CRM, marketing, data, enrichment, and AI systems using APIs, automation platforms, and lightweight code. Develop solutions for research, prioritization, personalization, pipeline intelligence, campaign optimization, onboarding, renewals, and customer expansion. Rapidly prototype, measure business impact, improve reliability, and deploy successful automations into production.

Supports the end-to-end planning and execution of global in-person and virtual industry events. Responsibilities include vendor logistics, asset ordering and shipping, registration, contracts, supplier communication, invoice processing, event portal management, cross-functional coordination, and on-site setup and troubleshooting. The role also tracks event performance metrics and leads or supports event-day operations.

Provides senior legal and compliance guidance to Product and Engineering teams for software and AI products. Advises on privacy, security, intellectual property, licensing, export controls, sanctions, regulatory compliance, customer agreements, and commercial risks. Builds scalable legal review processes, supports incident and audit responses, protects innovations, negotiates product-related agreements, and translates complex legal and technical requirements into practical business guidance.

Manage end-to-end contract renewals for a portfolio of Parallels Desktop customers. Communicate with customers, distributors, and partners; prepare quotes; maintain Salesforce records; negotiate renewal terms; identify upsell and cross-sell opportunities; track renewal KPIs; collaborate with sales, customer success, revenue operations, and order management; and improve renewal processes.

Design and prototype Parallels.com pages from wireframes through developer-ready visuals, evolve design systems, improve usability and conversion, and create branded digital and campaign assets. Collaborate with developers, creative teams, and stakeholders while using analytics, testing, accessibility practices, and AI-assisted tools to guide design decisions and improve workflow efficiency.

Provides senior legal and compliance guidance to Product and Engineering teams for software and AI products. Advises on privacy, security, intellectual property, AI governance, export controls, sanctions, regulatory compliance, customer contracts, and technology commercialization. Builds scalable legal review processes, supports incidents and audits, negotiates agreements, and translates complex legal and technical requirements into practical product guidance.

Manage Parallels’ presence across Reddit, YouTube, forums, Discord, and other online communities. Engage customers, answer questions, build relationships, monitor sentiment, and translate conversations into customer insights and content ideas. Collaborate with Product, Support, Social, Lifecycle, and Influencer teams while supporting creator content, tutorials, reviews, compatibility discussions, and FAQs. The role requires strong written communication, sound public-response judgment, technology curiosity, and familiarity with gaming audiences.

Supports the Governance, Risk, and Compliance program by monitoring compliance, maintaining risk registers, managing third-party vendor assessments, responding to RFPs and security questionnaires, updating policies, and coordinating SOC 2, ISO 27001, and DORA audits. The role includes control testing, evidence collection, remediation tracking, compliance reporting, and cross-functional collaboration with IT, Legal, Product, Security, and HR.

Analyze customer journeys, churn, acquisition, activation, retention, attribution, experimentation, and conversion. Develop advanced models and actionable strategy recommendations for B2C Marketing. Partner with stakeholders and data engineering to define metrics, improve data quality and governance, and build scalable dashboards using modern analytics and visualization tools. Independently manage multiple complex projects and identify opportunities that support business objectives.

Owns end-to-end promotional in-product campaigns and trial growth initiatives, including configuration, QA, launches, monitoring, optimization, and A/B testing. Uses customer behavior and lifecycle data to improve targeting, personalization, activation, engagement, and trial-to-paid conversion. Analyzes campaign and cohort performance, identifies growth opportunities, coordinates cross-functional stakeholders, manages multiple initiatives in Jira, and turns insights into actionable recommendations and experimentation playbooks.

Own the strategy and execution of affiliate and influencer marketing, including partner recruitment, creator campaigns, commercial negotiations, tracking, attribution, performance optimization, promotions, and compliance. Build scalable partner programs that drive customer acquisition, revenue, ARR, CAC, and ROAS. Collaborate with marketing, ecommerce, analytics, product, legal, and creative teams while managing reporting, affiliate platforms, partner economics, and global campaigns in a remote environment.

Own paid media and generative engine optimization programs for Parallels’ B2B Server and Cloud portfolio. Manage campaigns, budgets, targeting, testing, optimization, reporting, attribution, and conversion initiatives across channels. Translate performance insights into demand and pipeline growth while collaborating with Sales, Product Marketing, Operations, Web, Creative, and regional teams. Develop repeatable acquisition programs and improve visibility across AI-driven discovery platforms.

Analyze customer journeys, churn, acquisition, activation, retention, conversion, media mix, attribution, and experimentation for the B2C Marketing team. Build advanced models, identify growth opportunities, define metrics, and create scalable dashboards in partnership with stakeholders and data engineering. Manage multiple complex projects independently and translate complex datasets into actionable business recommendations.