Teams at Palmetto Technology Group, Inc.

Senior systems engineer responsible for Microsoft cloud and Windows server infrastructure, identity management, backup/DR, advanced troubleshooting, solution design, documentation, mentoring junior staff, and driving operational improvements in MSP environments.

Lead a centralized AR and billing team to standardize invoicing across multiple entities, improve cash flow and DSO, manage credit and bad-debt reserves, onboard acquired businesses, oversee collections and disputes, deliver executive AR reporting, and coach a high-performing billing team while partnering with Finance, Sales, Operations, and Customer Success.

Designs, configures, and deploys client IT environments (workstations, servers, networking, VMs, cloud). Automates deployments with scripting and configuration management, tests and documents builds, ensures security and compliance, provides post-deployment support, and collaborates with project and client teams to improve build processes.