Jobs at Paddle

The role involves designing, developing, and maintaining high-throughput systems for the billing platform, collaborating with teams, leading technical discussions, and mentoring other engineers.

The Senior Product Manager will lead the Seller Dashboard development at Paddle, driving growth through market understanding and strategic product delivery in SaaS and AI environments.

Provide email-based buyer support for transactional queries (refunds, cancellations); follow internal processes; escalate complex issues; learn Paddle products; collect feedback and help improve processes while collaborating with global teams.

Provide email-based support to buyers: search transactions, process refunds and cancellations, escalate complex issues, learn Paddle products, collect feedback, and help improve processes while collaborating within a global support team.

Own and manage global payroll operations across 12+ countries: coordinate third-party payroll providers and EORs, run monthly/bi-monthly payroll cycles, ensure accurate payments, taxes and benefits, record journals and reconcile payroll accounts, partner with Treasury and People, resolve employee payroll queries, and drive process improvements.

The APAC Sales Leader will drive revenue, build a regional team, and establish Paddle's presence in the APAC market while managing key relationships and negotiations with clients.

Manage the Onboarding Risk team across regions, ensuring high-quality risk decisions, developing team members, and owning onboarding risk procedures. Support complex escalations, collaborate cross-functionally, and keep processes compliant with card scheme rules and payments legislation while improving KPIs and decision frameworks.

Senior Solutions Architect supporting Sales: advise enterprise customers on Paddle integrations, build integration plans and sample code, join customer and sales calls, drive onboarding, surface product feedback, and contribute documentation.

As a Senior Frontend Engineer, you'll develop seller-facing products, enhance the design system, and ensure high-quality TypeScript code delivery, while collaborating with teams.

Lead the Application Excellence team to improve internal developer experience, build self-serve tooling and golden paths, drive platform reliability and productivity, coordinate cross-functional stakeholders, manage and coach engineers, and remain technically credible while owning roadmap and delivery.

The Strategic Account Executive will manage and grow strategic accounts, drive new business, and engage with various prospects, focusing on eCommerce needs while mastering Paddle's offerings.

Lead the Checkout product strategy and roadmap at Paddle, managing its performance and commercial outcomes while collaborating across teams and using data to drive decisions.

Build and maintain trusted marketing data products and models in Omni and Snowflake using dbt and SQL. Ensure data quality, documentation, lineage, and masking. Partner with Marketing to enable reporting, attribution, funnel monitoring, and activation into operational tools. Provide training, mentorship, and stakeholder support to drive marketing measurement and decision-making.

Design and maintain marketing-focused data infrastructure and models in Snowflake and dbt. Build self-serve datasets in Omni, ensure data quality and metadata, enable activation into operational tools, support campaign attribution and funnel reporting, and train stakeholders.

The role involves contributing Go code, collaborating with teams, building features, improving system performance, and maintaining AWS infrastructure.

Lead Paddle's Revenue Operations to scale GTM execution: design operating model, manage GTM tech and data architecture, run Deal Desk, improve forecasting and pipeline disciplines, enable field teams, and deliver cross-functional GTM initiatives that drive revenue growth and operational efficiency.

The Partner Marketing & Community Lead will design and execute programs to activate partners, drive awareness and referrals for Paddle, while collaborating with marketing teams on co-created content and partner enablement.

The Head of Content will lead Paddle's content strategy, manage a team of writers, and ensure cohesive messaging across various formats while leveraging AI tools.

As a Manager of Solutions Engineering at Paddle, you will lead a team of Solutions Engineers, fostering collaboration and driving revenue while ensuring high-quality implementations and a positive team culture.

Lead end-to-end insights projects that turn cross-functional data into commercial recommendations. Use SQL and Snowflake to extract data, apply statistical methods and LLMs to analyze structured and unstructured data, model financial impacts with Finance, and present clear, actionable findings to senior leadership and the exec team.