Jobs at Paddle

Lead Paddle’s IT team and strategy while managing identity and access, Apple device administration, service delivery, automation, security practices, budgets, vendors, and IT projects. The role combines people leadership and stakeholder management with hands-on escalation support. It will improve IT operations through data, automation, and AI while maintaining reliable, secure systems and effective support metrics.

Software Engineer role at Paddle, a global Merchant of Record and payments infrastructure company. The posting provides limited role-specific responsibilities or qualifications, but the position focuses on software engineering using Go. Paddle offers remote or hub-based work, professional development support, unlimited holidays, and inclusive workplace benefits.

Build and operate production AI systems for go-to-market teams, including account segmentation, scoring, enrichment, buying-signal detection, agentic workflows, prospect research, outbound personalization, call summarization, and CRM hygiene. Own solutions end to end from design through deployment, while optimizing quality, latency, cost, reliability, evaluation, monitoring, and guardrails. Collaborate closely with Marketing, Sales, RevOps, and system users to deliver measurable commercial impact.

Build Paddle’s data science function and production decisioning systems from the ground up. Prioritize high-value use cases, personally deliver the first ML or agentic system, and own deployment, monitoring, experimentation, reliability, governance, and financial impact. The role will establish the production ML stack, collaborate across Product, Engineering, Risk, Finance, and Compliance, then hire and lead data scientists and ML engineers. Experience with regulated transactional domains, production ML operations, experimentation, and executive stakeholder management is required.

The Senior FP&A Analyst partners with business and finance leaders to guide resource allocation, commercial strategy, forecasting, investment optimization, and strategic planning. Responsibilities include analyzing transaction-based metrics, building financial models and dashboards, developing business cases, supporting board reporting, improving unit economics, and translating complex financial insights into clear recommendations. The role also contributes to KPI development, cross-functional initiatives, and team capability building.

Own product marketing for Paddle’s Experience product group by transforming customer and market insights into positioning, messaging, segmentation, go-to-market plans, launches, enablement, and measurable adoption and commercial impact. Partner across Product, Engineering, Marketing, Sales, Customer Success, Support, and leadership to influence roadmaps, improve customer experience, sharpen differentiation, and drive lifecycle outcomes. Use AI and automation to improve research, analysis, workflows, and marketing quality.

Own product marketing for the Experience product group by translating customer and market insight into positioning, messaging, segmentation, go-to-market plans, launches, enablement, adoption, and measurable commercial impact. Partner cross-functionally with Product, Engineering, Sales, Customer Success, Growth, Revenue Marketing, Brand, and leadership. Use research, competitive intelligence, data, and AI automation to influence product strategy and improve customer outcomes.

Own product marketing for Paddle’s Billing product group, including customer and market research, positioning, messaging, segmentation, launches, go-to-market planning, enablement, competitive intelligence, adoption measurement, and commercial initiatives. Partner cross-functionally with Product, Engineering, Finance, Sales, Customer Success, Support, and Marketing to improve customer outcomes, retention, and business impact. Use AI and automation to enhance research, analysis, and workflow efficiency.

Owns product marketing for Paddle’s Billing product group, including customer and market research, positioning, messaging, segmentation, launches, go-to-market planning, enablement, competitive intelligence, and adoption measurement. The role partners cross-functionally with Product, Sales, Finance, Customer Success, Support, and other teams to translate complex billing and monetization challenges into compelling product stories and measurable commercial impact. It also uses AI and automation to improve research, analysis, and marketing workflows.

Analyze financial and commercial data to drive revenue, pricing, and profitability decisions. Build and maintain BI dashboards, model pricing scenarios, identify cost-optimization opportunities, and partner with Data Engineering and cross-functional teams to operationalize insights and track long-term impact.

Own the full sales cycle from prospecting and qualification through product demos and closing for SaaS, AI, and app companies. Build self-sourced and BDR-generated pipeline, manage complex enterprise deals, exceed revenue quotas, sell technical payment solutions to executive stakeholders, collaborate cross-functionally, provide product feedback, and mentor new Account Executives.

Own Paddle’s self-serve business line and commercial performance from acquisition through retention. Set strategy, optimize activation and time-to-value, define pricing and packaging, manage unit economics, shape demand, deepen partner channels, and lead cross-functional execution across Product, Engineering, Finance, Risk, Partnerships, and RevOps. Build experimentation, tooling, and tracking while using data and AI to improve conversion and profitable growth.

Generate qualified sales pipeline by researching target accounts, managing territories, prospecting through phone, email, social, video, and regional channels, educating prospects, and converting engagement into qualified meetings for Account Executives. The role also involves collaborating with Marketing on events, using AI-powered workflows, meeting sales targets, and developing toward an Account Executive career path.

Generate qualified sales pipeline by researching target accounts, managing territories, prospecting across phone, email, social, video, and regional channels, educating prospects, and converting engagement into meetings for Account Executives. The role requires collaboration with Marketing on events, effective use of AI-powered workflows, consistent quota attainment, and a consultative approach to selling Paddle’s SaaS payment infrastructure.

Lead the Checkout product strategy and roadmap at Paddle, managing its performance and commercial outcomes while collaborating across teams and using data to drive decisions.

Lead the Subscriptions engineering team to design, deliver, and scale recurring-billing products. Coach and manage engineers, partner with Product to set roadmaps, oversee technical strategy, improve reliability and scalability of high-traffic event-driven systems, and collaborate with cross-functional stakeholders including Design, Data, InfoSec, Platform, Finance, Risk, and Legal.

Own and grow strategic accounts across EMEA and APAC, driving new business and managing the full enterprise sales cycle. Develop account strategies, build pipeline, lead consultative discovery, negotiate commercial agreements, and influence technical and executive stakeholders. Collaborate with Business Development, Product, Customer Success, and Partnerships teams to tailor solutions and achieve revenue targets for Paddle’s payment infrastructure and Merchant of Record platform.

Drive platform reliability and developer efficiency by automating deployments, disaster recovery, monitoring/SLOs, incident response and runbooks. Collaborate with product engineers, perform capacity/performance/cost engineering, and promote GitOps and observability practices.

Design and maintain scalable data models in Snowflake using dbt, expose datasets via BI tools, manage ingestion and data activation, enforce data quality and metadata, mentor junior engineers, and lead training to enable self-service analytics.

The role involves designing, developing, and maintaining high-throughput systems for the billing platform, collaborating with teams, leading technical discussions, and mentoring other engineers.