Jobs at Pacific Health Group

Coordinate full-cycle recruiting operations including resume review, pre-screening (assessments), interview scheduling, ATS administration, and candidate engagement. Track hiring metrics, ensure compliant onboarding documentation, support recruiter training and community outreach (job fairs, street outreach), and promote company benefits to candidates.

Serve as strategic HR consultant for assigned business units, leading complex employee relations investigations, advising leaders on performance and accommodations, guiding workforce planning and organizational design, ensuring California compliance, and driving cross-functional HR projects while mentoring HR operations staff to improve retention and engagement.

Lead and own the organization's IT and information security program, ensuring HIPAA/HITECH compliance. Manage infrastructure, cloud security, identity, endpoint protection, incident response, vendor risk, audits, disaster recovery, and staff. Develop policies, perform risk assessments, and advise executives to maintain secure, resilient systems and regulatory compliance.

Design, build, and maintain production-ready AI solutions, automations, and system integrations. Analyze workflows, implement secure RAG and AI assistants, develop API/webhook integrations, build internal apps and dashboards, ensure HIPAA-compliant data handling, monitor quality, test and document systems, and drive cross-functional adoption and measurable operational outcomes.

The Data Administrator maintains data integrity and compliance, oversees health plan submissions, conducts eligibility checks, and provides reporting and insights for organizational operations.

Provide administrative support to HR including accurate data entry, digital personnel file and I-9 management, scheduling onboarding and orientations, routing HR inquiries, preparing standard correspondence and verifications, tracking compliance training and assisting with event logistics while maintaining confidentiality and audit-ready records.

Support prospective members through Medi-Cal application, renewal, appeals, and Managed Care Plan enrollment. Track case status, collect documentation, follow up with counties/plans, maintain HIPAA-compliant records, and hand off ready members to care teams. Provide telephone-based member navigation, documentation, and status reporting to resolve eligibility barriers and enroll members into PHG programs.

Own end-to-end revenue cycle for Clubhouse Services: prepare and submit county/bundled-rate MediCal claims, verify eligibility, work denials and reconciliations, maintain compliance and audit readiness, train staff, and coordinate with County BHS.

Audit member records and outreach workflows to ensure compliance with CalAIM/Medi‑Cal and HIPAA standards. Conduct minimum 40% community outreach, analyze workflows, identify gaps, develop corrective actions, track QA metrics, report findings, and provide training to improve documentation accuracy and operational performance.

Lead strategic marketing, branding, digital, community engagement, PR, and event efforts. Manage campaigns, vendors, budgets, KPIs, and cross-functional collaboration to boost visibility, referrals, and organizational growth in a healthcare context.

The Digital Marketer will enhance online marketing strategies to boost engagement and program participation through campaigns, content, and analytics. Responsibilities include managing digital and traditional marketing, social media, SEO, and content creation.

The Executive Assistant will support the President & CEO in managing operations, coordinating schedules, and handling confidential information, while also managing projects and organizing meetings.