Jobs at OWL Services

Processes customer invoices, statements, payments, collections, cash receipts, account reconciliations, and vendor waivers. Maintains customer payment records, resolves billing issues, supports audits, and provides invoice information to internal departments. The role requires strong attention to detail, communication, customer service, and proficiency with Microsoft Office. Accounts receivable experience and accounting coursework are preferred.

Manage multi-state certified payroll operations and prevailing wage compliance for construction and public works projects. Prepare and file weekly Certified Payroll Reports, interpret federal and state wage determinations, calculate fringe benefits and union dues, review subcontractor payroll records, and resolve discrepancies. Serve as the primary contact for labor audits, agency inquiries, and compliance reporting while maintaining audit readiness.

Partners with regional leaders on HR strategy and employee relations while managing onboarding, performance management, compensation programs, training, workforce planning, policy administration, HR systems, compliance, engagement, and retention initiatives. Conducts investigations, coaches managers, supports talent development, administers employment practices, and analyzes exit interview trends. The role is on-site in Des Moines and supports a multi-site, field-based workforce.

Owns Active Directory architecture, Windows Server infrastructure, hybrid Azure environments, identity governance, patching, configuration management, backups, disaster recovery, and security remediation. Administers Acumatica ERP, including user access, integrations, reporting, upgrades, data integrity, and end-user support. Partners with IT, finance, operations, and development teams while independently managing priorities, infrastructure modernization, and M&A-related consolidation efforts.

Administer and support ERP systems and connected business applications, including configuration, user access, integrations, monitoring, reporting, data management, and troubleshooting. Partner with finance and IT to translate business workflows into system improvements, support month-end and audit needs, document processes, and coordinate ERP upgrades, automation, vendors, and integrations across a multi-entity organization.

Provide technical support to office and field users by troubleshooting hardware, software, operating systems, networks, email, file, print, and telephony services. Maintain hardware inventory, deploy upgrades, support onboarding, manage IT tickets, and deliver remote and in-person assistance. The role requires experience with Windows, Microsoft 365, Entra ID, Active Directory, Intune, networking, and ITSM tools, along with strong communication, confidentiality, ownership, and escalation skills.

Develop and execute sales strategies for petroleum services across Georgia and Alabama. The representative will identify prospects, assess customer needs, grow accounts, manage territory relationships, recommend equipment and service solutions, monitor market trends, and provide ongoing customer support. The role requires petroleum-industry sales experience, knowledge of petroleum equipment or fuel systems, strong communication skills, independent work capability, a valid driver’s license, and proficiency with Microsoft Office.

Provides administrative, customer service, scheduling, dispatch, invoicing, compliance, payment, document management, and general office support for branch operations. Coordinates technicians and customer communications, maintains service records, processes transactions, supports facility vendors, and assists with events and administrative projects. Requires strong organization, accuracy, communication, customer service, and proficiency with Microsoft Office; Salesforce or ERP experience is preferred.

Provides technical support to office and field employees by troubleshooting desktops, laptops, mobile devices, networks, email, file and print services, and IP telephony. Maintains hardware inventory, deploys upgrades, supports onboarding, and manages tickets through an ITSM platform. The role also provides remote assistance, configures applications, supports Windows and Microsoft 365 environments, and escalates issues appropriately while protecting sensitive information.