Overstory
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The Customer Success Manager at Overstory will build relationships with customers, manage onboarding processes, coordinate with teams for product delivery, renew contracts, and expand accounts while ensuring customer satisfaction and success.
The Customer Success Manager at Overstory is responsible for managing customer relationships from onboarding through the entire customer journey, ensuring customer success, influencing product roadmap, and renewing and expanding contracts. This role requires excellent communication, project management skills, and empathy.
The Customer Success Manager at Overstory is responsible for onboarding, implementing, and managing customer relationships. Key tasks include coordinating customer progress calls, understanding customer needs, renewing contracts, and collaborating with technical and product teams to ensure customer success.
As an Engineering Manager, you will lead multiple product teams focused on vegetation management and data ingestion by managing a team of engineers. You will foster a collaborative environment, provide support and coaching, make strategic technical decisions, and improve engineering practices while aligning with product managers' goals.
As a Product Manager at Overstory, you will lead the product development process, solving customer problems and aligning with business objectives. You will work closely with designers and engineers in an agile environment, focusing on product strategy, roadmaps, and success metrics to enhance product offerings related to climate resilience.
The Sales Development Representative will develop new business opportunities and engage utility customers in the climate-tech SaaS sector. Responsibilities include prospecting, qualifying leads, setting up meetings for the Sales team, and maintaining CRM data in HubSpot. The role offers growth opportunities as a sales professional.
As a Senior Engineer at Overstory, you will lead the development of web applications to assist utility companies in managing climate-related risks. The role involves enhancing product performance for growth, reducing manual workflows, mentoring team members, and collaborating cross-functionally to deliver impactful solutions.
As a Staff Engineer at Overstory, you will lead the evolution of web tools for utility companies to manage climate risks. Your role involves addressing performance and scalability challenges, collaborating across teams, making critical technology decisions, and mentoring engineers to drive the company's mission forward.
As a Senior Platform Engineer, you will design and implement an advanced platform for executing data pipelines with geospatial algorithms and deep learning models. You'll collaborate with engineers to enhance platform architecture, promote best practices, and reduce manual workflows in vegetation analysis.