Data Analyst

Posted Yesterday
San Francisco, CA, USA
Hybrid
Mid level
Artificial Intelligence • Software
The worlds most powerful AI-powered customer experience platform.
The Role
Analyze company data using SQL and Python to answer business questions, maintain trustworthy data pipelines, identify data-quality issues, and build automated dashboards, scripts, Slack bots, internal tools, and AI workflows. Partner with stakeholders to define needs, evaluate AI tools, improve processes, and document solutions for broader use.
Summary Generated by Built In

Outset invented a better way to do research: AI-powered user interviews.

Global brands like Hubspot, Microsoft, Uber and Nestle use Outset to achieve deeper, qualitative insights about their users at unprecedented speed and scale.

The research industry is massive (>$140B and growing) and ripe for disruption. Incumbents are outdated, slow, and burdened by high-cost services. That's our opportunity.


Outset is backed by top Silicon Valley investors and raised a $30M Series B in December 2025—less than six months after our Series A—led by Radical Ventures with participation from M12 (Microsoft’s venture arm), 8VC, Y Combinator, and Adverb Ventures.

The raise follows a breakout year, with our business growing 8x as enterprise customers across industries adopt our category, AI‑moderated research, as the new standard for understanding people.

We’re a tight-knit team serving some of the world’s largest enterprises.

This analyst turns Outset's own data into decisions faster than a traditional analytics hire would, by using AI tools as a core part of the workflow rather than bolting them on afterward. They're as comfortable writing a SQL query to understand critical business data accurately, as they are building a small internal tool, script, or AI skill that answers a recurring question without a human re-running it every week.

The job is part analysis, part automation - someone who'd rather build the dashboard-that-builds-itself than ship the same report by hand twice. Improving processes and workflows across the company excites them and they love to build tools to help internal teams across the business move, manage and understand data.

Responsibilities

  • Answer recurring business questions across GTM, People, Product and Engineering using SQL, Python, and whatever AI tooling gets there fastest.

  • Build small internal tools - vibe coded apps, Slack bots, scripts, lightweight dashboards, AI skills - that eliminate a manual report or a repeated ad hoc request.

  • Partner with stakeholders to figure out what they actually need before building anything.

  • Maintain and improve data pipelines so the underlying numbers are trustworthy, not just the tools on top of them.

  • Evaluate new AI tools and workflows as they come out, and decide which are actually worth adopting internally vs. hype.

  • Document what you build well enough that someone else can run it without you in the room.

  • Flag data quality issues and inconsistent definitions before they turn into bad decisions.

Qualifications

  • 3+ years in a data analyst, analytics engineer, or BI role, with real SQL and Python fluency.

  • Hands-on experience using AI tools (Claude, ChatGPT, Copilot, Cursor, or similar) to build something real - a script, an agent, an automation - not just to summarize text.

  • A builder's instinct: when a manual process repeats twice, the next step is automating it, not doing it a third time.

  • Able to go from a vague stakeholder ask to a specific, well-scoped answer without heavy hand-holding.

  • Clear written communication - can explain a finding or a tool to someone non-technical in a few sentences.

  • Experience at a startup where the data stack and tooling were still being built, not inherited mature.

  • Exposure to building or prompting AI agents/workflows (not just using chat interfaces).

  • Familiarity with modern BI/data tools (dbt, Looker, Hex, or similar).

Skills Required

  • 3+ years of experience in a data analyst, analytics engineer, or business intelligence role
  • Fluency in SQL and Python
  • Hands-on experience using AI tools such as Claude, ChatGPT, Copilot, Cursor, or similar to build scripts, agents, or automations
  • Ability to automate repetitive manual processes and build internal tools
  • Ability to turn vague stakeholder requests into specific, well-scoped answers
  • Clear written communication with nontechnical audiences
  • Experience working at a startup with an evolving data stack and tooling
  • Exposure to building or prompting AI agents and workflows
  • Familiarity with modern BI and data tools such as dbt, Looker, Hex, or similar

What the Team is Saying

Jessica
Lily
Rob
Nicole
Amelia

Outset AI Compensation & Benefits Highlights

  • Retirement Support — A 401(k) plan with employer matching is prominently offered, which is notable for a small startup. Company and third-party listings consistently highlight retirement contributions as part of total rewards.
  • Healthcare Strength — Medical, dental, and vision coverage are described as comprehensive across sources. This breadth positions healthcare as a strong pillar of the package.
  • Wellbeing & Lifestyle Benefits — Daily catered meals, snacks, drinks, commuter benefits, and a well-appointed San Francisco office are repeatedly emphasized. Professional development allowances and productivity-tool budgets further strengthen day-to-day support.

Outset AI Insights

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The Company
HQ: San Francisco, CA
30 Employees
Year Founded: 2022

What We Do

Outset invented a better way to do research: AI-powered user interviews. We created this new category of research technology and now it's growing wildly. Global brands like Hubspot, Microsoft, Uber and Nestle use Outset to achieve deeper, qualitative insights about their users at unprecedented speed and scale. The research industry is massive (>$140B and growing) and ripe for disruption. Incumbents are outdated, slow, and burdened by high-cost services. That's our opportunity.

Why Work With Us

Outset is backed by top Silicon Valley investors and raised a $30M Series B in December 2025—less than six months after our Series A, with our business growing 8x as enterprise customers across industries adopt our category, AI‑moderated research, as the new standard for understanding people. We’re a tight-knit team of 30.

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Outset AI Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Onsite 4 days a week - one day remote

Typical time on-site: 4 days a week
HQSan Francisco, CA
Financial District

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