Jobs at Outschool

Handle escalated support tickets from parents and teachers via email, investigate ambiguous situations, make independent judgment calls, occasionally manage Trust & Safety issues involving sensitive content, communicate outcomes clearly, and share feedback with the CX team.

The Senior Software Engineer, Infrastructure will enhance developer experience, automation, security, and AI infrastructure for a team of engineers in a fast-paced EdTech environment.

The Director of Engineering leads a product engineering team to develop and scale Outschool's educational platform, focusing on AI-powered solutions and architectural direction, while fostering a culture of technical excellence and mentoring.

The Staff Software Engineer will lead initiatives in building a full-stack educational platform, mentor engineers, and collaborate with Product and Design teams.