Jobs at Outpost

Owns end-to-end deployment of physical technology and gate-guard systems across customer and company sites. Coordinates schedules, hardware deliveries, subcontractors, field technicians, customer communications, commissioning, and go-live activities. Ensures installation quality, tracks risks and milestones, maintains deployment documentation, and improves implementation playbooks and processes. The role partners with Procurement, Operations, IT, and Engineering while supporting concurrent multi-site projects and traveling approximately 30% across the U.S.

Maintain uptime across a distributed fleet of kiosks and edge systems, troubleshooting hardware, networking, power, cameras, access control, and Linux systems. Lead factory and site acceptance testing, integrate customer security platforms, support hardware revisions, and automate kiosk provisioning. Create technical documentation and runbooks, improve monitoring and alerting, and participate in on-call support and site deployments.

Lead end-to-end product design across web, mobile, and kiosk platforms for complex logistics workflows. Build and maintain the design system, translate freight data into intuitive interfaces, conduct user research, create dashboards and data visualizations, and collaborate with product, engineering, marketing, and operations. Integrate AI into research, prototyping, documentation, and ideation while using analytics and user feedback to improve product quality and delivery speed.

Own the product architecture and roadmap for a gate automation platform serving freight carriers and shippers. Lead customer discovery, define ROI-driven product strategy, write technical specifications, coordinate engineering and ML teams, and manage UX across hardware, software, and operational workflows. Drive integrations, deployment, KPI measurement, and continuous improvement while partnering with sales, implementation, operations, and executive leadership.

Owns post-sale operational understanding and account outcomes for automated gate systems. Leads go-live and hypercare, manages steady-state SLAs and metrics, diagnoses issues, translates operational friction into product requirements, and identifies expansion opportunities across a national yard portfolio.

Lead and build Outpost's demand generation function: design and run multi-channel ABM and always-on campaigns, manage paid budget, drive conference pipeline, produce campaign assets, and report funnel metrics to convert target accounts into predictable marketing-sourced revenue.

Full-cycle Account Executive responsible for outbound prospecting, demos, proposals, and closing complex software+hardware deals for Outpost Gate Automation. Manage CRM pipeline, coordinate cross-functionally, travel for on-site assessments and events, and meet revenue targets.

The Account Executive is responsible for generating new business opportunities, managing customer relationships, conducting site assessments, and achieving sales targets for Outpost Gate Automation technology.

Build end-to-end production features across backend, frontend, and database. Integrate LLM APIs and agentic workflows into products and internal developer tools. Improve CI/CD, deployment, and developer infrastructure. Debug production issues on GCP and containerized services; participate in code reviews and architecture discussions on a small collaborative team.

Own and improve uptime for backend services, APIs, workers, and ML pipelines; build monitoring, alerting, auto-remediation, optimize GCP infrastructure and Postgres performance, run on-call rotation and blameless postmortems.