Jobs at Outpost

Lead end-to-end product design across web, mobile, and kiosk platforms for complex logistics workflows. Build and maintain the design system, translate freight data into intuitive interfaces, conduct user research, create dashboards and data visualizations, and collaborate with product, engineering, marketing, and operations. Integrate AI into research, prototyping, documentation, and ideation while using analytics and user feedback to improve product quality and delivery speed.

Own the product architecture and roadmap for a gate automation platform serving freight carriers and shippers. Lead customer discovery, define ROI-driven product strategy, write technical specifications, coordinate engineering and ML teams, and manage UX across hardware, software, and operational workflows. Drive integrations, deployment, KPI measurement, and continuous improvement while partnering with sales, implementation, operations, and executive leadership.

Own hardware architecture for kiosks and on-site systems, develop reference designs and BOMs, qualify components and vendors, design power/recovery and edge compute standards, build and test prototypes, enable provisioning/monitoring/remote recovery, support pilots and field installs, troubleshoot failures, and manage hardware lifecycle and documentation.

Own the architecture, validation, deployment, and lifecycle management of distributed edge systems, including kiosks, compute, networking, power, cameras, access systems, and peripherals. Design standards, qualify hardware and vendors, build prototypes, test failure recovery, manage remote fleets, document systems, troubleshoot production issues, support field deployments, and improve reliability. Partner cross-functionally with software, security, network, product, and field teams while participating in on-call support.

Owns post-sale operational understanding and account outcomes for automated gate systems. Leads go-live and hypercare, manages steady-state SLAs and metrics, diagnoses issues, translates operational friction into product requirements, and identifies expansion opportunities across a national yard portfolio.

Lead and build Outpost's demand generation function: design and run multi-channel ABM and always-on campaigns, manage paid budget, drive conference pipeline, produce campaign assets, and report funnel metrics to convert target accounts into predictable marketing-sourced revenue.

Full-cycle Account Executive responsible for outbound prospecting, demos, proposals, and closing complex software+hardware deals for Outpost Gate Automation. Manage CRM pipeline, coordinate cross-functionally, travel for on-site assessments and events, and meet revenue targets.

The Account Executive is responsible for generating new business opportunities, managing customer relationships, conducting site assessments, and achieving sales targets for Outpost Gate Automation technology.

Build end-to-end production features across backend, frontend, and database. Integrate LLM APIs and agentic workflows into products and internal developer tools. Improve CI/CD, deployment, and developer infrastructure. Debug production issues on GCP and containerized services; participate in code reviews and architecture discussions on a small collaborative team.

Own and improve uptime for backend services, APIs, workers, and ML pipelines; build monitoring, alerting, auto-remediation, optimize GCP infrastructure and Postgres performance, run on-call rotation and blameless postmortems.