Teams at Outpost

Owns end-to-end deployment of physical technology and gate-guard systems across customer and company sites. Coordinates schedules, hardware deliveries, subcontractors, field technicians, customer communications, commissioning, and go-live activities. Ensures installation quality, tracks risks and milestones, maintains deployment documentation, and improves implementation playbooks and processes. The role partners with Procurement, Operations, IT, and Engineering while supporting concurrent multi-site projects and traveling approximately 30% across the U.S.

Maintain uptime across a distributed fleet of kiosks and edge systems, troubleshooting hardware, networking, power, cameras, access control, and Linux systems. Lead factory and site acceptance testing, integrate customer security platforms, support hardware revisions, and automate kiosk provisioning. Create technical documentation and runbooks, improve monitoring and alerting, and participate in on-call support and site deployments.

Lead end-to-end product design across web, mobile, and kiosk platforms for complex logistics workflows. Build and maintain the design system, translate freight data into intuitive interfaces, conduct user research, create dashboards and data visualizations, and collaborate with product, engineering, marketing, and operations. Integrate AI into research, prototyping, documentation, and ideation while using analytics and user feedback to improve product quality and delivery speed.