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The Product Specialist will act as a technical analyst/consultant, handling client specifications, implementation support, and technical queries for Trade Processing applications in the APAC region. Responsibilities include troubleshooting, managing tech upgrades, and providing advisory services, with a focus on client interaction.
The role involves analyzing OTC derivative portfolios, running calculations, and providing technical and operational support to clients. The candidate will also communicate client needs, deliver valuation services, identify improvements, and assist in the onboarding of new clients while offering training and maintaining documentation.
The Client Manager triResolve will support clients in the triResolve OTC derivative reconciliation service, assist with onboarding, provide daily account support, and ensure effective service delivery while collaborating with various internal teams. Responsibilities include pre-sales, customer service, care, and productivity improvements.
The Operations Analyst will provide technical and operational support for OTC derivatives post-trade processing, assist clients with platform queries, troubleshoot technical issues, and collaborate with internal teams to ensure the best client experience.
The Operations Analyst (KYC) will provide remote support for OSTTRA's operations and technical services, focusing on KYC processes. Responsibilities include verifying customer identities, maintaining records, ensuring compliance with regulations, and collaborating with various departments to deliver exceptional service.
The Local Head of Technical Project Management will manage the APAC team, oversee day-to-day operations, support team development, ensure resource allocation for projects, and collaborate with regional and global teams to enhance implementation success. Responsibilities include client relationships, resource forecasting, project documentation, and team recruitment and development.