Jobs at Orion

Design and build automated solutions, integrations, and data pipelines to eliminate manual operational work. Develop Python scripts and REST API integrations, write SQL for investigations and reports, document workflows and runbooks, monitor production automations, and partner with Operations, Engineering, and Data teams to prioritize and deploy reliable, observable automation.

The Trading Product Specialist assists clients via calls/chats, trains on the Orion platform, resolves trading issues, and ensures high-quality service levels.

As a Senior DevOps Engineer, you will architect cloud solutions, manage release processes, mentor team members, and ensure application performance using best practices.

The Senior Program Manager is responsible for leading enterprise automation initiatives, managing program lifecycle, defining roadmaps, and ensuring successful implementation across various departments, while using data to optimize automation performance.

The Senior Business Intelligence Analyst drives data-driven decisions by synthesizing insights, developing dashboards, collaborating with stakeholders, ensuring data integrity, and addressing analytical challenges within the organization.

The Associate Portfolio Manager, Custom Indexing supports portfolio management through client portfolio customization, optimization, and management, while ensuring high service levels and compliance. Responsibilities include collaboration with internal teams and maintaining industry knowledge.

As a Portfolio Manager, you will customize, transition, and manage tax-managed client portfolios, focusing on portfolio optimization and Direct Indexing while building relationships with clients and stakeholders.

The Client Operations Support Specialist provides client support via phone, chat, and case channels, helping with inquiries and troubleshooting issues. They ensure accurate documentation and strive for first-contact resolution while maintaining performance metrics.

The Platform Support Associate provides frontline support for client inquiries via phone and chat, focuses on guiding clients through workflows, troubleshooting issues, and maintaining documentation and service metrics.

The Customer Experience Representative provides frontline support for client inquiries via phone, chat, and case channels, ensuring effective documentation and troubleshooting basic workflows. They guide clients and maintain high service levels across various metrics.

The Technical Support Representative provides frontline support, resolving client inquiries through phone, chat, and case channels, and ensuring documentation and follow-through on cases.

The Customer Success Associate handles client inquiries via phone and chat, troubleshooting issues, providing guidance, and ensuring accurate documentation while progressing through platform knowledge.

Act as primary strategic and technical partner for high-value advisory firms, driving onboarding, adoption, lifecycle management, escalation support, and executive business reviews. Coordinate cross-functional teams, lead client initiatives and strategic sessions, maintain documentation, and optimize client workflows to maximize value from Orion's SaaS platform.

The Staff Product Manager leads AI-native product development, mentors others, owns complex problems, and collaborates on technical direction, requiring extensive experience and technical fluency.

Lead integrated marketing campaigns across digital, email, webinars, events, and paid channels to drive new client acquisition and existing-client growth. Develop sales enablement, content, and go-to-market plans; measure and optimize campaign performance and pipeline impact. Manage stakeholders, vendors, and budgets while using marketing automation, ABM, webinar/CMS platforms and AI tools to scale personalization and improve ROI.

The Senior Staff Engineer will enhance software products using AI tools, develop features, lead code reviews, ensure quality, and guide team growth.

The Principal Software Engineer leads design and development of cloud-native systems, mentors engineers, and drives architectural standards using AWS and JavaScript/TypeScript.

The Senior Staff Software Engineer will enhance software products, guide team members, ensure application quality and safety, leverage AI tools, and participate in all aspects of the SDLC, requiring extensive experience and mastery of relevant technologies.

Provide technical support for advisory firms and internal partners, resolving complex issues, guiding technology adoption, conducting training, and mentoring team members.

The Senior Staff Software Engineer develops and maintains software products, leveraging AI tools to enhance engineering workflows, while guiding the team through coding practices and ensuring application quality.