Ordergroove
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As a Senior Customer Success Manager at Ordergroove, you will build strong client relationships and enhance post-sales experiences. Your responsibilities include understanding client needs, delivering strategic recommendations, managing project plans, and educating customers on best practices to achieve their business goals.
The Enterprise Sales Development Representative will engage with enterprise accounts, utilizing tools like Salesforce and LinkedIn Navigator to drive outreach and qualify prospects, aiming to create qualified opportunities and exceed monthly quotas. The role involves collaboration with marketing and sales teams to consult clients on growth and subscription potential.
As a Customer Success Manager at Ordergroove, you will build and manage client relationships, ensure the success of their relationship commerce programs, educate clients on best practices, conduct business reviews, and support cross-functional projects. You are expected to possess strong consultative skills and project management experience, particularly within the SaaS and retail tech domains.
The Solutions Architect will manage technical integrations with major brands, guide high-profile projects, define and improve internal processes, and train staff on Ordergroove features. They will need to communicate effectively and have a strong understanding of technical systems, particularly APIs and SaaS solutions.
The Account Executive is responsible for delivering and closing new business, creating strategic sales plans, managing sales activities in Salesforce, and partnering with various departments to ensure client success. The role requires a consultative sales approach, particularly with DTC brands and enterprise clients within the eCommerce space.
You will manage complex technical integrations with major brands, develop actionable plans, oversee multiple high-profile projects, and ensure client satisfaction through detailed communication and understanding of their needs.