Jobs at ORAFOL Americas, Inc.

Provides first-level technical support to employees by diagnosing and resolving routine hardware, software, account-access, connectivity, printer, mobile-device, and telecommunications issues. Installs and maintains end-user equipment and applications, manages user accounts, documents tickets, tracks IT assets, and escalates complex incidents. Supports basic server and network troubleshooting while delivering professional customer service.

Provides technical product and application support for vinyl films, adhesives, laminates, tapes, and related materials. Recommends products, troubleshoots application issues, performs hands-on testing, supports complaints and RMAs, documents findings, and collaborates with Quality, R&D, Product Management, Production, and Sales. Creates technical training and resources, supports demonstrations and trials, and participates in continuous improvement. The role operates in office and manufacturing environments with occasional customer-related travel.

Leads graphic design and marketing content initiatives to promote ORAFOL Americas products and maintain brand consistency. Responsibilities include social media management, video production, website and email content, SEO, product page maintenance, copywriting, art direction, and development of catalogs, brochures, advertisements, and other collateral. The role coordinates project scopes, timelines, budgets, internal and external resources, and distributor brand compliance.